Speaker

Tony Byrne

Tony Byrne

President
Real Story Group
Tony is founder of the only exclusively "buy-side" technology analyst firm in the world. Real Story Group works only for you the tech customer, and that means we keep it real. Tony has a personal passion for helping large enterprises make sound strategic decisions, based on solid research, that will set them up for long-term success. He’s co-author if "The Right Way to Select Technology" (Rosenfeld Media).
TONY'S SESSIONS

Wednesday, May 10

US/Central from 9 :00 AM to 10 :30 AM ( 1 hr 30 mins )

[Master Class] Technology Choices for the New Omnichannel Era

Master Class

  • The Modern CX Tech Stack & Essential Platforms

305

Friday, May 12

US/Central from 11 :25 AM to 12 :10 PM ( 45 mins )

[Breakout] Demystifying CDP Technology: What’s Real, What’s Hype and What’s the Future

Breakout

  • The Modern CX Tech Stack & Essential Platforms

406

Wednesday, May 10

US/Central from 3 :15 PM to 4 :45 PM ( 1 hr 30 mins )

[Master Class] Demystifying CDP Technology: What’s Real, What’s Hype and What’s the Future

Master Class

  • Customer Experience Leadership

302

Wednesday, May 10

US/Central from 10 :45 AM to 12 :15 PM ( 1 hr 30 mins )

[Master Class] Demystifying Digital Technology Selection: Best Practices for Matching Your Needs with the Right Tools

Master Class

  • The Modern CX Tech Stack & Essential Platforms

305

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