Get fresh customer experience learnings from the trenches — honest and practical insights directly from your peers.
Take guided tours through some of today’s most successful customer experience operations. Gain unique leadership insights and take advantage of live Q&A in informal learning environments.
Make new connections in the renowned CMSWire community. The world’s top community of customer experience, digital experience and customer service professionals is also a uniquely friendly and collaborative group.
Rub elbows with Ice-T, Scott Galloway, Lina Taylor, your favorite CMSWire and Reworked editors, and host of industry luminaries ready to share what they know — it's going to be dazzling good fun!
The CONNECT Challenge offers attendees many opportunities to win gift cards (up to $500), free spa sessions onsite at the JW Marriott, fun swag and more! Winners are announced daily.
Our high impact Master Classes are filling up quickly. Secure your seat (and best pricing) today. Discounts up to 20% are available for teams.
At CONNECT you’ll learn alongside and network with peers like:
Marketing Manager,
Amazon Web Services
Director, Digital Transformation, Capgemini
Marketing CTO,
JPMorgan Chase
Senior Data Analyst - Digital Customer Experience, Discover
Manager, CX Product Operations, DropBox
Director of IT,
King's Hawaiian
Senior Digital Analytics Analyst, Mayo Clinic
Head of Global Strategy and Market Enablement, Google
Chief Communications Officer, American Dental Association
Customer Experience Strategist, Cellular One
Director of Marketing,
Cisco
Voice of the Customer, Customer Success, Hubspot
Engineering Manager, Growth,
Lyft
Vice President, Global Head of Content Strategy, Met Life
Senior Manager, Digital Experience, Arc'teryx
Senior Manager UX Design, CenturyLink
Director, Design Analytics,
Dell
CX ICT Manager,
Fiat-Chrysler Automotive
Senior Manager, UX,
Johnson & Johnson
Digital Lead,
MassMutual Financial
Assistant Vice President - Digital Solutions, T. Rowe Price
Two and three-day tickets may be purchased now. Discounts are available for group, government and non-profit employees.
Please Note: 3-day (VIP) tickets are sold first come, first served. Master class seating is strictly limited and filling quickly.