Why Attend

#FOMO Alert — Don’t Miss the Best Customer Experience Conference of '23

Why be good, when you can be great?

  • Career Accelerating Knowledge, From Peers

    Get fresh customer experience learnings from the trenches — honest and practical insights directly from your peers.

  • See Inside World Class Customer Experience Teams

    Take guided tours through some of today’s most successful customer experience operations. Gain unique leadership insights and take advantage of live Q&A in informal learning environments.

  • Career Changing Networking — Your Next Job is Waiting

    Make new connections in the renowned CMSWire community. The world’s top community of customer experience, digital experience and customer service professionals is also a uniquely friendly and collaborative group.

  • Meet the Stars!

    Rub elbows with Ice-T, Scott Galloway, Lina Taylor, your favorite CMSWire and Reworked editors, and host of industry luminaries ready to share what they know — it's going to be dazzling good fun!

  • Win Great Prizes!

    The CONNECT Challenge offers attendees many opportunities to win gift cards (up to $500), free spa sessions onsite at the JW Marriott, fun swag and more! Winners are announced daily.

Be a Customer Experience Pioneer

Our high impact Master Classes are filling up quickly. Secure your seat (and best pricing) today. Discounts up to 20% are available for teams.

Who Should Attend?

At CONNECT you’ll learn alongside and network with peers like:

Marketing Manager,
Amazon Web Services

Director, Digital Transformation, Capgemini

Marketing CTO,
JPMorgan Chase

Senior Data Analyst - Digital Customer Experience, Discover

Manager, CX Product Operations, DropBox

Director of IT,
King's Hawaiian

Senior Digital Analytics Analyst, Mayo Clinic

Head of Global Strategy and Market Enablement, Google

Chief Communications Officer, American Dental Association

Customer Experience Strategist, Cellular One

Director of Marketing,

Voice of the Customer, Customer Success, Hubspot

Engineering Manager, Growth,

Vice President, Global Head of Content Strategy, Met Life

Senior Manager, Digital Experience, Arc'teryx

Senior Manager UX Design, CenturyLink

Director, Design Analytics,

CX ICT Manager,
Fiat-Chrysler Automotive

Senior Manager, UX,
Johnson & Johnson

Digital Lead,
MassMutual Financial

Assistant Vice President - Digital Solutions, T. Rowe Price

Two and three-day tickets may be purchased now. Discounts are available for group, government and non-profit employees.

Please Note: 3-day (VIP) tickets are sold first come, first served. Master class seating is strictly limited and filling quickly.

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