Agile CRM offers contact management, marketing automation, telephony, analytics, web engagement, real-time alerts and social suite. It can run email, social network, and phone marketing campaigns from one app,
build smart, automated email and social campaigns in a flow chart and see what visitors did on a website.
Primary Use Cases
Many companies have “fuzzy thinking” about Customer Relationship Management (CRM) software, believing it can be the “customer data system of record” when that’s not the case. Peter Reinhardt, CEO and co-founder of marketing technology vendor Segment, shared those th...Read more
Salesforce created the customer relationship management (CRM) software market as we know it today, and with the rise of Salesforce CRM for B2B sales teams, CRM became a sales tool that tracks opportunities through various sales stages. Continue reading...
Companies pour a lot of resources into customer experience, customer acquisition and customer retention efforts. Yet there are times when a particular customer is no longer worth the investment. Continue reading...