Brand Embassy is a customer care platform that helps companies to identify and easily engage with dissatisfied customers across social media. It is a CRM solution software that uses smart business rules to automatically prioritize incoming requests based on post and customer influence and route them to the most relevant customer service agent.
Primary Use Cases
Morten Dal of PANDORA discusses adoption, gamification and more in this latest Digital Workplace leaders interview.
With demand for video increasing, video content management systems are being drafted in to help manage the chaos, but which solution is right for your business?
Evolving technology has affected every industry's workplace, including finance and the need for real-time data and decision making has never been greater.