Brand Embassy is a customer care platform that helps companies to identify and easily engage with dissatisfied customers across social media. It is a CRM solution software that uses smart business rules to automatically prioritize incoming requests based on post and customer influence and route them to the most relevant customer service agent.
Primary Use Cases
Catching up with digital workplace practitioners on their challenges and where they'd like to invest for better employee experience.
Millennials are looking for convenience, and rigid product and service verticals are failing to provide them with that.
This week's roll-up of digital workplace news.