Brand Embassy is a customer care platform that helps companies to identify and easily engage with dissatisfied customers across social media. It is a CRM solution software that uses smart business rules to automatically prioritize incoming requests based on post and customer influence and route them to the most relevant customer service agent.
Primary Use Cases
The conversation will soon stop revolving around whether you should use AI and ML and will be about whether you were an early or late-adopter.
AI capabilities are being effectively leveraged in the enterprise space now. Welcome to the future of work! Are you ready?
Looking to establish relationships in your data? Regression analysis can help.