Brand Embassy is a customer care platform that helps companies to identify and easily engage with dissatisfied customers across social media. It is a CRM solution software that uses smart business rules to automatically prioritize incoming requests based on post and customer influence and route them to the most relevant customer service agent.

Product Details

Product
Brand Embassy
Company
Brand Embassy Ltd.
HQ Location
United Kingdom
Year Founded
2011
License
Commercial
Deployment
SaaS

Tags

Primary Use Cases

Social CRM

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