ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
Using game theory to aid decision making is a natural fit in the business environment.
When an organization focuses on individual touchpoints, rather than the end-to-end customer journey, they reinforce and create internal silos.
If your Office 365 collaboration goes through difficulties, it might be due to one of these five collaboration pitfalls.