ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
Here we dig deeper into Facebook's acquisition of Kustomer and what it means for omnichannel customer service solutions. Continue reading...
While the advantages of the $27 billion deal are clear for Salesforce, the bottom line could also be good for Microsoft. Continue reading...
The CRMs of today are better able to manage the relationships a brand has with its customers through the entire customer lifetime. Continue reading...