ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
It has been difficult to quantify the impact of information management on productivity, but recent research shows just how bad it can be.
Lytics gets a $35M Series C, Adobe unveils Adobe Target, Ars Logica releases Compass Guide to WCM and more customer experience news.
Leading enterprises recognize the rising number of service requests as an opportunity to innovate and incorporate AI.