ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
It's surprising how few companies view employee engagement as a customer experience imperative.
Decision-making around marketing technology (martech) investments has become more complex than ever. Here we look at how to make the right choices.
A look at what captured people's interest, from a digital workplace perspective, at this year's Microsoft SharePoint Conference.