ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
Now is the time to shift from growing customer loyalty to showing loyalty to your customers.
The next frontier of 'content in context' is to automate combining data and content into a seamless, conversational communication.
Many large marketing platforms make the mistake of forcing people into their own, predefined user experience patterns. There's a better way.