Delighted gathers customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – it helps companies align customers’ needs with business growth, measure the customer voice over time and keep customers coming back.
Product Details
Tags
customer feedback, net promoter score, net promoter system
Primary Use Cases
Customer Feedback
Related News
-
Nov 15
Balancing User Experience and Creativity in Design
User experience and creativity can not only coexist, but also complement each other, to produce better, more human experiences for users.
-
Nov 15
Microsoft Ignite Kept Digital Workplace Front and Center
Last week's Microsoft Ignite conference saw the company doubling down on the digital workplace with dozens of announcements.
-
Nov 15
Salesforce Deepens Microsoft Partnership, LinkedIn Updates Sales Navigator, More News
Salesforce and Microsoft expand their strategic partnership, LinkedIn debuts Data Validation in its Sales Navigator and more customer experience news.
