Delighted gathers customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – it helps companies align customers’ needs with business growth, measure the customer voice over time and keep customers coming back.
Primary Use Cases
User experience and creativity can not only coexist, but also complement each other, to produce better, more human experiences for users.
Last week's Microsoft Ignite conference saw the company doubling down on the digital workplace with dozens of announcements.
Salesforce and Microsoft expand their strategic partnership, LinkedIn debuts Data Validation in its Sales Navigator and more customer experience news.