Delighted gathers customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – it helps companies align customers’ needs with business growth, measure the customer voice over time and keep customers coming back.
Primary Use Cases
When should executives try to drive their organization to the next level of data capabilities?
Why are C-level managers still so bad at collaboration when they consistently recognize its importance?
Many marketers unfortunately believe their own hype.