Delighted gathers customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – it helps companies align customers’ needs with business growth, measure the customer voice over time and keep customers coming back.
Product Details
Tags
customer feedback, net promoter score, net promoter system
Primary Use Cases
Customer Feedback
Related News
-
Nov 12
When to Up Your Data Game
When should executives try to drive their organization to the next level of data capabilities?
-
Nov 12
Why Are Business Leaders Still So Bad at Collaborating?
Why are C-level managers still so bad at collaboration when they consistently recognize its importance?
-
Nov 12
Marketing: The Truly Original Fake News
Many marketers unfortunately believe their own hype.
