Delighted gathers customer feedback and put it into the hands of those who can act on it. Using the Net Promoter System – a single question and an open-ended comment box – it helps companies align customers’ needs with business growth, measure the customer voice over time and keep customers coming back.
Primary Use Cases
CMSWire’s top articles, events and resources from the week of March 12-16, 2018.
CMSWire's Dom Nicastro grabs all the customer experience news that's fit to print to help keep you abreast of the things that matter.
This week's roundup of digital workplace news with updates from IBM, Microsoft, Dropbox and more