easyDITA is an all-inclusive, cloud-based DITA authoring tool and component content management system (CCMS) that makes it easy for organizations to create, share and reuse information.
Primary Use Cases
Having a voice of the customer (VOC) program is one thing, but having a program that actually impacts your customer experience is something else.
Members of distributed teams must identify their roles and priorities in order to choose the real-time collaboration platform that best meets their needs.
Net Promoter Score may be easy for companies to gather and assess, but it does a poor job of predicting customer retention.