Flowlens is a Northern Ireland based company specializing in helping manufacturers and service providers to streamline their customer lifecycle, production and service functions. They were established in 2006 and have a team of designers, developers and business analysts based just outside of Belfast City Centre.
- HQ Location
- United Kingdom
- Year Founded
Our top articles, resources and events from October 15-19, 2018.
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
While robocalls are on the rise, their effectiveness wanes. Consumers who are unlikely to pick up a call are more receptive to contact via social channels.
Much of the talk over the past year in the enterprise collaboration space has been about Teams, but Slack and G Suite integrations are offering an alternative.