It is a helpdesk software made for businesses to manage all their customer support needs. It make use of smart automation and game mechanics to get things done faster.
Product Details
- Product
- Freshdesk
- Company
- Freshworks
- HQ Location
- United States
- Year Founded
- 2010
- License
- Commercial
- Deployment
- SaaS
Tags
crm, customer support, helpdesk
Primary Use Cases
Helpdesk
Related News
-
Apr 8
When Customer Success and Marketing Work Together, The Customer Wins
A new era is rising that revolutionizes marketing yet again and will add greater precision to the content and focus of marketing.
-
Apr 8
Scalability During Unexpected Demand
Modern architectures can prevent server overload and capture revenue during unexpected traffic surges.
-
Apr 8
Why Most Companies Haven’t Cracked the Customer Journey Code — Yet
What is keeping companies from cracking the code and perfecting the full customer experience?
