It is a helpdesk software made for businesses to manage all their customer support needs. It make use of smart automation and game mechanics to get things done faster.
Product Details
- Product
- Freshdesk
- Company
- Freshworks
- HQ Location
- United States
- Year Founded
- 2010
- License
- Commercial
- Deployment
- SaaS
Tags
crm, customer support, helpdesk
Primary Use Cases
Helpdesk
Related News
-
Sep 21
A Roadmap to Grassroots Digital Transformation
Any change effort creates thrash, which is why leading change isn’t for the timid.
-
Sep 21
How Skype’s 2017 Redesign Failed the User
Microsoft is dialing back a 2017 Skype redesign which flopped with users. The reason? It delivered what it thought people wanted, not what they really wanted.
-
Sep 21
Where Document Management Systems Fit into The Digital Workplace
As enterprises add to their growing list of workplace apps, legacy tech like document management is often forgotten but it still has a place.
