It is a helpdesk software made for businesses to manage all their customer support needs. It make use of smart automation and game mechanics to get things done faster.
Primary Use Cases
Chat apps come with some unique challenges for businesses, especially when it comes to testing the CX to deliver an enjoyable and intuitive end-user experience. Continue reading...
A walk through 10 of the main improvements delivered in Sitecore 10.1 for those debating an upgrade. Continue reading...
Companies often treat non-functional requirements and system design as an afterthought, overlooking essentials like security, monitoring and scaling. Continue reading...