It is a helpdesk software made for businesses to manage all their customer support needs. It make use of smart automation and game mechanics to get things done faster.
Primary Use Cases
Today, Microsoft announced the launch of its brand-new AI-powered Bing search engine and revamped Edge browser. Continue reading...
The generative artificial intelligence bot game doesn't rest for a minute. Hours after Google's Bard, meet Baidu's ERNIE Bot. Continue reading...
Tom Dewitt, head of MSU's new CXM program, highlights the need for both technical and soft skills — and integrating CX into organizational strategies. Continue reading...