It is a helpdesk software made for businesses to manage all their customer support needs. It make use of smart automation and game mechanics to get things done faster.
Product Details
- Product
- Freshdesk
- Company
- Freshworks
- HQ Location
- United States
- Year Founded
- 2010
- License
- Commercial
- Deployment
- SaaS
Tags
crm, customer support, helpdesk
Primary Use Cases
Helpdesk
Related News
-
Oct 25
ICYMI: Fall 2021 Marketing Conferences, Ready for the Vaccine Mandate?
Catching up on all the top stories from CMSWire from the previous week, including Jamstack developments and inside customer data platforms. Continue reading...
-
Oct 25
The Elements of Content Management Systems That Enable Remote Work
While most enterprises have an enterprise content management system in place, not all are built for remote workers. Here's what they need. Continue reading...
-
Oct 25
Hiring Pinch, Holiday Grinch: A Prescription for Customer Experience
Customer-facing groups have been hit hard, and with very few hiring days left before the holidays, CX leaders are worried. Continue reading...
