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• Oct 10

  Salesforce IoT Explorer Edition Marries IoT and CRM

  Salesforce has launched a new product, Salesforce IoT Explorer Edition. The platform is designed for companies to harness and then integrate internet of thing (IoT) operations data with their customer relationship management (CRM) back end. Continue reading...

• Sep 1

  IBM-Salesforce Partnership Bears More Than Fruit

  When Salesforce announced a “landmark” partnership with IBM in March, it struck many as an odd arrangement.  After all, Armonk, NY-based IBM is a century-old technology company that came to market with products like employee time-keeping systems, weighing scales, automatic mea...Read more

• Aug 16

  Nimble Digs Deeper Into CRM Space with Smart Contacts App

  Nimble dug a little deeper into the customer relationship management (CRM) space with the release of its Smart Contacts App with support for Microsoft Edge. Edge is the web browser developed by Microsoft and included in Windows 10, Windows 10 Mobile and Xbox One. Continue reading...

• Aug 16

  AllSight and Zoomdata Partner on Customer Intelligence Management

  If you haven't heard much about Customer Intelligence Management, it won't be long before you do. At least if David Corrigan and Nick Halsey have their way. Continue reading...

• Jul 27

  Salesforce Unveils Second Generation of Service Cloud

  Salesforce rolled out the second generation of its Service Cloud this morning. Per Salesforce's usual M.O. for application upgrades, it sports faster set-up capabilities, productivity enhancements around the console function and a brand new mobile app for service agents. Continue reading...