Service Cloud is a solution for call center-like companies that enables them to create and track cases coming in, and automatically route and escalate what’s important.
CMSWire's top stories, events and resources from the week of February 11-15, 2019
The conversation will soon stop revolving around whether you should use AI and ML and will be about whether you were an early or late-adopter.
AI capabilities are being effectively leveraged in the enterprise space now. Welcome to the future of work! Are you ready?