Articles
Channel: Digital Experience (page 2)
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Data Center Planned Obsolescence, Part 2
Data centers may have become more electrically efficient but here are three reasons not to be complacent.
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What You Need to Know About Digital Experience Platforms
On the heels of Gartner's Magic Quadrant for Digital Experience, we highlight some key findings and strategies in the digital experience software arena.
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Data Center Planned Obsolescence
One way data centers have become so efficient in reducing their electrical usage is by rapidly cycling through architecture and infrastructure.
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How To Reduce Digital Waste
The problem with digital is that it often drives over-consumption, rather than conservation.
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How to Let Your Customer Experience Speak for Itself With Voice Content
A new phrase is emerging in marketing and content strategy circles: voice content. Our content is no longer just words on a page; it speaks back to us.
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3 Reminders for Media Brands Ahead of the Summer Olympics
Three best practices for media brands to help them deliver the best experiences to captivated viewers across the globe.
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Behavior Design: The Fine Line Between Manipulating and Guiding Customers
Shaping behavior has always been an integral part of design, but whether the design is good for users isn’t always clear cut.
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Why Digital Transformation Fails
Scratch the surface of most digital transformation failures and you'll probably find one of these five factors.
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4 Ways AI Should Be Playing a Role in Your DX Strategy
AI, machine learning, and natural language processing are beginning to play a much larger role in enterprise businesses.
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Are You Making the Most of Customer Data?
Data collection is in no one’s interest when it’s not meaningfully tied to strategy.
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Where Does Technology Fit in Customer Experience?
Customer experience is at its heart a human endeavor, but the right technology can move the dial on CX efforts.
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It’s Time for VoC to Get a Little Brother: The Voice of the Product
By using the IoT to give products a "voice," businesses can expedite the customer experience optimization circle.
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What’s Next for Conversational AI?
We're barely scraping the surface of what conversational chatbots can do. So what comes next for conversational AI?
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CO2 Footprint of Data
If we’re going to properly address the climate crisis we must address the key underlying drivers.
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