Articles
Channel: Digital Experience (page 2)
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Technology Predictions for the Roaring '20s
Auto-mation becomes intelligent process automation, healthcare transforms and more to expect in the decade ahead, with a nod to the original roaring '20s.
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Metadata, SEO, IT Collaboration and Other Principles of Content Generation
Eeshita Grover of Cisco shares her thoughts on leveraging content through analytics, SEO, metadata and content governance.
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CMSWire's Top 10 AI and Machine Learning Articles of 2019
What changed in the realms of AI and ML in 2019, you ask? A lot. Here are the articles that caught your eye on the topic over the last year.
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CMSWire's Top 10 Digital Customer Experience Articles of 2019
What did CX practitioners want in 2019? Better tools and customer insights and more investment from leadership, according to the most popular articles of 2020.
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Where Agile Fits Into DX Technology Selection
Agile methodologies have become a part of enterprise business, and at the recent DX Summit there was much talk around agile and how it is being used with DX.
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Navigating Privacy Laws in 2020: Invest in Quality Content
With CCPA fast approaching, consumers are in a better position to withhold personal data than ever before. To mitigate data loss, invest in quality content.
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Top 5 Benefits of Using AR for Your Business
AR is being used right now in many companies to make work safer, more efficient and cost-effective. Can your organization benefit?
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Building a Useful Chatbot: 3 Questions to Ask
Building a chatbot is not a project to approach lightly. Answer these three key questions before starting the process.
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How Dell Put Testing at the Core of Its Digital Experiences
CMSWire caught up with Vab Dwivedi, director of design analytics at Dell, to understand how they work to keep Dell a leader in digital customer experience.
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What 2020 Holds for UX and Customer Experience
2020 promises change for professionals working in customer experience and user experience, but not necessarily what others predict.
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How Headless Technology Is Changing Ecommerce
The first wave of headless CMS emerged as a way to deliver content to the many, rapidly emerging touchpoints, and now the approach is surging in ecommerce.
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Are Robots Ready for Prime Time?
The use of physical robots is best in business to business scenarios like warehouses and manufacturing, not in cases where direct human interaction is required.
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Will the CDP Marketplace Consolidate in 2020?
The CDP market is still young, which brings with it instability. Here are a few points for those in the market for a customer data platform to consider.
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Salesforce CMS – The Trojan SharePoint of our Time?
Salesforce CMS could have the same effect that SharePoint had on intranets a decade ago. Wasn't the best product, but it was part of an existing infrastructure.
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