Chief Customer Officer London 2018

Description

Join Europe’s most senior CCO event for two days of jam-packed content covering some of today’s complex opportunities and challenges in the customer experience landscape including: digital transformation, customer experience ownership across the value chain – the role of the c-suite in championing CX, navigating through a complex customer journey mapping, customer feedback measurements and metrics, the role of data analytics in customer experience, moving from automation to artificial intelligence.

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