Customer Engagement Summit London 2019


With a year that’s so far been filled with GDPR regulations changing the way that every organization operates, as well as AI becoming more frequently used than ever before, it’s understandable to be at a crossroads in terms of where to go next with your customer engagement strategies. The big news for 2018? Well, this year’s Summit is a two-day event for the first time ever, meaning that you get to enjoy more world class content than ever before. Attending the Customer Engagement Summit provides a unique experience that can only be found at Europe’s largest event dedicated to customer and employee engagement professionals. With 90+ speakers across 4 topic halls and 24 topic streams, we’ll be delving deeper into the industry’s hottest trending topics, allowing you to head back to the office equipped to take your own customer experience to the next level. The overarching theme of this year’s case-study led CPD accredited Summit relates to our people, and how coupling the potential of our workforce with new technology can lead to competitive gain.

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