CX Artificial Intelligence for Customer Experience United Kingdom 2018

Description

Put simply, digital disruption and business transformation are creating a wealth of opportunities to improve processes, services and products. However, many are reluctant to implement these changes owing to a lack of understanding, a need to justify spend and an uncertainty as to who to use for this. At the heart of these changes lies RPA, automation, machine-learning, hyper-personalization, chat-bots, NLP and a whole host of other terms, which fall under the broader term of artificial intelligence. Undoubtedly this will revolutionize the way businesses operate irrespective of industry sector, however the market is only beginning to adapt to these applications. CX Artificial Intelligence will bring together thought-leaders offering cross-industry and global perspectives on current and future challenges. This will provide you with the opportunity to interact, engage and network with international peers, aligning on the same goals; to drive improvements across CX by harnessing the true potential of AI.

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