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CX Asia Week Singapore 2019

CX Asia Week Singapore 2019

Description

Customer experience (CX) is now your most powerful strategy. How are you mapping your organization’s CX strategy to stay relevant, engaging and front-of-mind? How can you maximize your CX ROI, secure boardroom buy-in and embed customer-centricity as an integral part of your organization? Now in its 7th year, join us at Asia’s No. 1 CX event as we feature 60+ CX industry leaders taking the stage to share best-in-class CX strategies. Deep-diving into six topical areas on customer journeys, AI-powered CX, customer service digitization, customer & CX insights, channel experiences and experiential CX, this is the only event you will need to attend to find out what’s trending in the world of CX. Spanning four days with a series of high-impact activities including the B2B CX Focus Day, CMO and Data Leaders Forum, Excellence Awards and more, the 2019 Summit will once again play host to customer-centric organizations and provide a 360-degree view on delivering exceptional CX.

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