CX Week Canada 2018


CX Week is not only about customer experience design. The event is designed for people who work in different areas such as marketing, sales, customer service, or support. CX Week Canada 2018 brings together some of the top Canadian customer experience leaders in different sectors to convey the importance of delivering an omni-channel, individualized customer experience at each step of the customer journey. They often use the term ‘holistic experience’ as a mandatory strategy that companies need to implement in order to maintain their competitive advantage.

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