Apr 29, 2019 -
Apr 30, 2019
Starts 8:00 and Ends 17:00
(UTC-05:00) Eastern Time (US & Canada)
Description
All modern organizations must provide customers, employees and partners with compelling and connected digital experiences to increase growth, improve customer satisfaction, maintain competitiveness, and support digital transformation initiatives and new business models. Providing an engaging digital experience requires creating and managing high quality content, measuring and analyzing customer interactions, building consistent user interfaces appropriate for multiple tasks across digital channels, and integrating with e-commerce and other MarTech and enterprise systems.
All this has to be accomplished as consumer expectation and regulation of personal data use evolves, brands and platforms re-examine their relationships, new technologies disrupt what used to be considered good enough or even best practices, and expertise and resources remain scarce.
The Digital Experience Conference is also co-located with three additional inspiring and thought-provoking conferences: Smart Customer Service, CRM Evolution, and SpeechTEK. Each of these events provides an additional opportunity for “All Access” pass holders to learn more about the technologies and tools available to create great customer experiences
You can expect to leave the Digital Experience Conference with new friends and business allies and actionable advice and strategies for moving your business forward. Please join us in Washington, DC this April for this career- and organization-changing opportunity.
Featured Events
- Feb 26
- Feb 27
- Feb 27 Tweet Jam: How Voice Interfaces Will Impact CX Practices #cxmchat
, Tweet Jam How Voice Experience Is Poised to Revolutionize Customer Experience Practices Tweet Jam - Apr 28
- Jun 17
- Nov 4