Future Contact Centers Sydney 2019

Future Contact Centers Sydney 2019


Future Contact Centers 2019 is about delivering happiness to your customers. 

Speed, accuracy and convenience are what gives your organization a competitive advantage. With customers demanding a faster and more integrated levels of service, the entire contact function has been uprooted to deliver more diverse and engaging omnichanel experiences. Future Contact Centers is Sydney’s premier event connecting executive-level contact center experts to hone in on technology and create the ‘new normal’ in contact center excellence. Examining diversified channels, a new criteria for talent, customer data, AI and other emerging technologies this event will make sure you exceed expectations of tomorrow’s customer.

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