ISG Customer & User Experience Summit 2020


Today's customer is aware, more informed, and expects an increasingly personalized service. Every aspect of their interaction with a company, product, or service affects the user's perception and loyalty as a whole. With customer needs ever-evolving, your organization can’t afford to become a company once loved. The second ISG Customer & User Experience (CXUX) Summit shifts the focus off declining business models and explores how companies can employ innovative techniques and emerging technologies to harness the exciting possibilities of digital disruption. Join us at CXUX 2020 to unearth what it takes to deliver an experience guaranteed to win customer loyalty in the age of convenience and choice.

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