Next Generation Customer Experience Indian Wells 2020


Customer experience is now the No. 1 business differentiator, and Fortune 1000 companies are now in a race against time (and each other!) to wow customers with delightful experiences at every touchpoint. Founded in 2011, Next Generation Customer Experience (NGCX) is where America's top executives responsible for customer experience meet, get inspired and strategize for 2021 and beyond.

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