The Customer Service Summit New York 2018


Returning for an eighth year to New York in October 2018, The Customer Service Summit will again bring together an unrivalled list of major brand leaders to guide you into the future of customer care as well as embracing social media & digital customer support. Practical, Real-world case studies from proven brand leaders: We know you're here to learn. So we deliver case studies filled with next steps and 'how to’s' from major brands leaders. Last year, that included Samsung, Verizon, Estee Lauder, WellsFargo, Microsoft and more. Network with senior customer service executives from huge brands: Attendees who have joined us at the Incite Customer Service Summit include executives from Visa, Google, Spotify, MetLife, Fossil and more. Over 70% of our attendees are guaranteed to work at 'end user' major brands. And over 60% of them are Directors, or more senior. An agenda focused on the future of your discipline: Rooted in seven-years of experience, this conference nevertheless constantly looks forward.

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