Tweet Jam: Change Management – The Missing Link in Digital Workplace Success #digworkchat


Change management has been around in one shape or other for decades now, but a confluence of factors in recent years have forced organizations to recognize its continued value at the same time they rethink how they do change management. So what does change management look like today, in 2019, and why do businesses need it to ensure the efficacy of their digital workplaces and digital transformation efforts?

Join CMSWire on July 31 at 10am PT / 1pm ET / 1700 GMT as we discuss how change management is helping businesses with their digital workplace efforts and the consequences of not planning change management efforts in advance. Anyone is welcome to join us on Twitter using the #digworkchat hashtag. We will post the questions that will guide the conversation below, the day before the Tweet Jam.

The Questions

Below are the questions that will guide the discussion

  1. Given the dynamic nature of the digital workplace, how do businesses' approach to change management need to adapt?
  2. Is it necessary to use an established change management methodology? Why or why not? 
  3. Who should be involved in change management efforts? 
  4. Can businesses mitigate or avoid the need for change management entirely through improved digital workplace design? Why or why not? 
  5. What are common sticking points for change management efforts? What can businesses do to avoid them? 
  6. What techniques do you recommend businesses use to overcome pockets of resistance to change? 
  7. Is there a clear "stopping point" for change management efforts now? How can businesses identify it if so?

Participation Guidelines

A few things to keep in mind:

  • Introduce yourself with your first #digworkchatt tweet. Include your name, job title and organization.
  • Answer question one with A1, question two with A2, etc. — and always include the #digworkchat hashtag. For example, "@bigbird A4 Clear explanations of why the change is needed will always be required, but strong design can definitely help change management efforts. #digworkchat"
  • Please don't pitch products or services — stay knowledge focused.
  • Have fun!
Still confused how to join? Read this.

We hope to see you there. 

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