Latest Articles
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What SharePoint 2010's End-Of-Life Means For Your Organization
SharePoint, one of the most popular workplace platforms, comes to it's end-of-life next year. Here's what organizations can do to prevent any setbacks.
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Workplace Technology Has a Downside: The Solution Is Within Reach
Tech overload is growing. It's therefore critical for companies to establish practices that bolster employee's abilities to thrive in a tech-fueled world.
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The Art of Audience-Driven Marketing: Stop Selling Products, Start Building Audiences
Successful companies don’t focus on customer segments — they look for audience signals.
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Top 5 Reasons Your Company Isn’t Innovating
So many companies are focused on — if not obsessed with — finding the next innovation. Yet so few are inventing anything.
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To Get the Most Out of Microsoft Teams, Focus on the Employee Experience Journey
Before you introduce an out-of-the-box solution like Microsoft Teams, take the time to demonstrate you implemented it with employees in mind.
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5 Tips to Measure the Relevance of Your Content
You may be producing content at scale, but how much of it resonates with your audience?
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UX Without the User
Great digital is a silo bridge-building game, and the most important bridges you can build are between organizations and their customers.
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Why You Need to Tell Your Brand's Story
If your brand has a story to tell (and all brands do), you need to tell it. Here's why.
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The Core Principles of Effective Internal Auditing
The Institute of Internal Auditors' new practice guide for internal auditing shares some good insights, but falls short in a few areas.
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Enterprise Social Networks: An Alternative to Major Cultural Change Programs?
We set out to test a theory: drawing cultural assessment from real-time interaction data is more effective than drawing it from surveys.
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The True Value of Enterprise Collaboration Tools and Platforms
Recent data from Facebook indicates that businesses need to invest in enterprise tools and platforms to find true value.
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Workplace by Facebook Grows, Time to Migrate From SharePoint 2010, More News
In this week's digital workplace roundup, Workplace by Facebook grows and builds, the countdown begins to the end-of-life of SharePoint 2010 and more news.
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More Data, More Problems: How CMOs Can Simplify Data Overload to Improve Demand Gen
Marketers today struggle to organize their proverbial “cluttered closet” of data and separate the meaningful insights from the junk.
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Failure to Launch: 5 Causes of Digital Transformation Failure
Some digital transformation efforts are doomed before they even begin. Here’s why.
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A Foundation in Customer Experience Should Start in College
Most colleges could be doing a better job training students in one of the most important areas of business today: digital customer experience.
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Is 'Equity of Access' a New Human Right at Work?
All workers aren't treated the same: Office workers get the latest tools while frontline workers receive limited access to tools. We need equity of access.
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Are Your Organization's Martech Investments Working?
CMOs are pouring money into martech, but are these investments even working? And where does human capital fit in?
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HCL Releases DXP Founded on IBM Tech, Contentstack Nets $31.5M and More News
Qualtrics releases CXM update, Contentstack nets $31.5M, Bynder offers new DAM Solutions, West Monroe Partners acquires GoKart Labs and more CX News.
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Why Prescriptive Analytics Is the Future of Marketing
Prescriptive analytics has become a real competitive advantage for marketers. Here's why.
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What Do We Mean By ‘Search’?
The word search has become a generic descriptor for "interactive information retrieval." In reality, there are a number of different categories of search.
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