Latest Articles
-
Digital Transformation: Beware the Legal Details
Losing rights to your data and unwelcome scrutiny by regulators are some of the consequences of a digital transformation if it doesn't include legal input.
Continue reading...
-
The Patterns Evident in Top Tasks Research
In every environment of human endeavor we have surveyed, a small set of things really matter to people, and a large set of stuff doesn’t matter so much.
Continue reading...
-
How Cloud-based Data is Empowering the Digital Workplace
Data, more specifically, data stored in the cloud, is the thread tying digital workplace technologies together. Here is why.
Continue reading...
-
ICYMI: What's Next for Red Hat, Influencers Take on Change Management and More
Top articles from the week of August 5, 2019.
Continue reading...
-
Nike's US Women's Soccer Commercial Offers a Potent Business Lesson
What can happen when a business harnesses empathy to reach consumers?
Continue reading...
-
Workplace By Facebook Assesses Its Impact, ABBYY Buys TimelinePI, More News
Workplace by Facebook analyzes its productivity suite, Gartner names top data integrators, Cisco adds voice transcription to WebEx and more.
Continue reading...
-
The Digital Opportunity for Investment Banks
Investment banking has become an increasingly challenging business in today’s environment of digital disruption.
Continue reading...
-
Surviving the Team Collaboration Platform Invasion
A key to surviving the teams platform invasion lies in taking a purposeful, rather than ad hoc approach.
Continue reading...
-
SurveyMonkey Acquires GetFeedback, Stratifyd Earns $10M and Other CX News
SurveyMonkey Acquires GetFeedback, ProKarma Acquires Connective DX, Beynd nets $2M in seed funding and other CX News
Continue reading...
-
Top Trends from Gartner's Magic Quadrant for Web Content Management
On the heels of Gartner's Magic Quadrant for Web Content Management, we explore industry trends in hosting and content delivery.
Continue reading...
-
Alphabet Soup: Clarifying GDPR/CCPA and What You Can Do to Prepare
It’s time to put the pedal to the metal where data security is concerned.
Continue reading...
-
How Content Intelligence Enhances Your Digital Transformation Strategy
The key to achieving competitive excellence in the era of continuous digital transformation is to focus on both top and bottom line improvements.
Continue reading...
-
Combine Collaboration and Governance to Advance Productivity
To drive productivity and realize productivity gains through collaboration, governance must be in place.
Continue reading...
-
AI-Generated Metadata Isn't Working: Here's How DAM Vendors Might Fix It
The current artificial intelligence image recognition tools used in DAM systems are comparable to a pair of eyes disconnected from the brain.
Continue reading...
-
How Martech, Adtech and Brandtech Team Up to Build Better Customer Experiences
The martech landscape is still ballooning, blurring the lines further. Here we look at how adtech, martech and brandtech are converging and working together.
Continue reading...
-
Why Big Data, IoT, AI and Cloud Are Converging in the Enterprise
Technology is at a inflection point and that the principle discussion in the workplace at the moment is how to manage the convergence of these four trends.
Continue reading...
-
Bring Your Customer Data Together to Enable Customer Success
To let technology reach its full potential and deliver value to customers, companies need to first make the shift to a customer-centric mindset.
Continue reading...
-
Let 'Ethical by Design' Guide Your Use of Consumer Data
When it comes to today’s consumer data wars, the prize goes to the businesses that are ethical.
Continue reading...
-
Delivering the Right Content at Each Step of Your Buyer's Journey
CX has become the battleground for earning today’s business. To deliver a better experience companies need to know everything they can about their customers.
Continue reading...
-
Why Businesses Should Democratize Transformational Technology
You can’t achieve your digital transformation goals if the necessary tools are concentrated in one area of your business.
Continue reading...