Latest Articles
-
Terminus Announces API Integration With LinkedIn Marketing Solutions
On the heels of securing $90M in Series C funding from Great Hill Partners, Terminus announced its API integration with LinkedIn Marketing Solutions.
Continue reading...
-
Are Your Customer Acquisition Tactics Annoying Your Existing Customers?
While businesses need to gain new customers, doing so at the cost of annoying current customers can lead to losses that are hard to make up.
Continue reading...
-
Does Your Martech Stack Inspire Joy?
The Marie Kondo “KonMari” method — so famous for helping homeowners declutter their domiciles — can show us how to tidy up our martech stacks.
Continue reading...
-
Do Digital Workplaces Drive Innovation or Efficiency?
Most organizations like to think they are innovative, yet also have a firm focus on the bottom line. Can you pursue both at the same time?
Continue reading...
-
Why Cloud Should Be Your Default Setting
COVID-19 hastened many changes in the digital workplace. One of those is to make cloud computing the default setting for many enterprises. Here's why.
Continue reading...
-
Advance the 3 Pillars of Sustainability Through Tech
How can companies leverage their diverse technology investments to advance their equally diverse sustainability objectives for business outcomes?
Continue reading...
-
4 Tips To Help Marketers Battle Against Consumer's Digital Fatigue
Consumers are starting to feel the effects of too much screen time. What do marketers need to change to combat this digital fatigue?
Continue reading...
-
Newegg Embraces Dogecoin Cryptocurrency for Customer Payments
Newegg has been quick to embrace cryptocurrency in the past. On 4/20 it embraced Dogecoin as an official payment method.
Continue reading...
-
Critical IT Changes for a Swift, Secure Return to the Office
A return to the office will be here before we know it. Are your IT teams ready?
Continue reading...
-
3 Considerations When Developing a Chat App
Chat apps come with some unique challenges for businesses, especially when it comes to testing the CX to deliver an enjoyable and intuitive end-user experience.
Continue reading...
-
Should I Upgrade to Sitecore 10.1? 10 New Features to Consider
A walk through 10 of the main improvements delivered in Sitecore 10.1 for those debating an upgrade.
Continue reading...
-
If You Want Your Software to Succeed, Don't Build Sports Cars Without the Roads
Companies often treat non-functional requirements and system design as an afterthought, overlooking essentials like security, monitoring and scaling.
Continue reading...
-
Moz Announces New Beta Performance Metrics Suite
Moz announces the launch of Performance Metrics suite, a new beta feature within the Site Crawl toolset in Moz Pro.
Continue reading...
-
Helen Kupp: ‘Once-in-a-Millennium Opportunity’ to Try Something Different
The Future Forum's Helen Kupp discusses the opportunities we now have to experiment with how we work rather than falling back into old routines.
Continue reading...
-
CX Decoded Podcast: Creating a Mobile-First Mindset
Our latest CMSWire CX Decoded podcast features Francisca Hawkins of Philz Coffee to discuss creating a mobile-first mindset.
Continue reading...
-
Informatica Unveils Intelligent Data Management Cloud With AI & Microservices
At the recent InformaticaWorld event, Informatica revealed its new Intelligent Data Management Cloud (IDMC), powered by its AI engine dubbed CLAIRE.
Continue reading...
-
5 Skills Contact Center Employees Need Beyond Empathy
Call-center employees face stressful situations on a daily basis — irate customers, high targets and more. What skills can help them cope?
Continue reading...
-
Don’t Push Pause on Your Digital Transformation
Don’t let a pursuit of normalcy reverse progress. Instead, continue to embrace change to drive competitive momentum and meet customers’ evolving expectations.
Continue reading...
-
Let's Not Go Back to 'Normal'
While the COVID period disproportionately impacted women in the workplace, it made previously unthinkable ideas for the future of work mainstream.
Continue reading...
-
Getting the Most From Your Customer Journey Maps
A customer journey map looks at all of the interactions that a customer has as they progress through their journey across all of the brand’s channels.
Continue reading...
