Latest Articles
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Technology Leaders Lead Innovation by Seeing Around Corners
To succeed, tech leaders need to move from being trusted operators to business co-creators and increasingly, change instigators.
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14 Rules for Selecting the Right Content Management System (CMS)
Choosing a content management system for your business is a huge investment and risk. Here are 14 tips to make sure you get it right.
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IDG Acquires Triblio, Dun & Bradstreet's Valuation Tops at $8.4B and More CX News
Our marketing and CX news roundup includes IDG's acquisition of ABM provider Triblio, a new martech alliance and all the CX news of the week.
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Encouraging Open Dialogue on Hard Topics in the Workplace
It can definitely be a challenge to lean in to the vulnerability of open communication, but as a business leader this is your opportunity to lead.
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Supply Chains Face an Inflection Point
The economic swings in the first half of the year have led to dramatic supply chain shifts across most industries.
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Are You Ready for the New Hybrid Workplace?
Organizations adapted admirably to the disruption of recent months. But the next step requires lasting change.
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Will Flexibility Survive the Return to the Workplace?
As businesses move from business continuity to economic recovery modes, will the flexible workplace survive the transition?
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8 Employee Engagement Ideas for a Changing Workforce
Coming up with ways to spark employee engagement has perhaps never been more challenging, but the need is real. Here are some ideas that can help.
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One Collaboration Tool to Rule Them All? Think Again
The moral of this story? Don't use the pandemic-driven rush to enable remote working as the defining factor in what might become your new normal.
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Best Practices for Improving Your Dark Social Engagement
“Dark social,” the web traffic generated when people share links through private channels like WhatsApp or similar, can provide real value.
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How to Succeed in Creative Operations
Think of the missed deadlines, bloated budgets and review and approval bottlenecks in your organization and you'll understand: creative operations isn't easy.
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Securing Sensitive Information in the Cloud Comes Down to Access Management
When it comes to data security, most organizations worry about external actors, when what they really should worry about is the threat from within.
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Could Demandbase's Acquisition of Engagio Signal Larger Martech Convergence?
Will Demandbase's acquisition of Engagio spark a convergence of marketing automation and account-based marketing software?
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4 Tips for Managing Conflict in the Workplace
Workplace disputes are an inevitable challenge most managers will face. How they respond can have a substantial impact on the business.
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Refactor or Rewrite? How to Decide on Software Architecture Modifications
Three major drivers play a key role in any decision to refactor or rewrite software architecture: business drivers, quality attributes and risks.
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Doubling Down on Customer Retention? Don't Forget Your Onboarding Process
Putting extra effort into customer onboarding pays off in the long-term for retention efforts.
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What Marketers Need to Consider When Business Moves Online
Going digital means more than simply adding content to a website, instituting Zoom client meetings or reducing the age-old paper trail.
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Power Up Microsoft Teams With Third Party Add-Ons
Third-party add-ons are addressing some of the current pain-points for Microsoft Teams, much as they filled in the gaps with SharePoint intranets in the past.
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How to Build the Right Digital Experience Stack for Your Business
The variables and core technologies you need to put together the right DX stack for your business.
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Facebook, We Need to Talk
Massive political segmentation, driven by ad dollars and ever-richer layers of personal data isn't a small bug. It’s a fundamental design flaw.
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