Latest Articles
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Your Next Pandemic Priority: Strengthening Company Culture
Now's the time for leaders to think about how they can proactively protect their company culture and prepare it for what lies ahead.
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How No-Code and Low-Code Can Help Budget-Strapped Marketing Departments
While low-code/no-code development isn't new, both are now more appealing as many marketing look for ways to save time and resources.
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How Tech Brands Are Using AR and VR to Their Advantage
To learn more about the impact of AR and VR, we asked experts for their thoughts on how to use these emerging technologies to their fullest potential.
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Why Your Company Should Start a Newsletter
Newsletters are distinct from other forms of email marketing. Here's some advice for companies looking to start their own.
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The Road to Recovery Is Paved With Data
Unleashing data’s value and ensuring its quality for competing on customer experience is more important than ever.
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Demystifying Modern Application Development
Modern applications respond to four needs of the modern workplace: scalability, portability, resiliency and agility.
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Brian Madden: The Future of Work Is Here
VMware's Brian Madden discusses the ideal workplace experience, the meaning of Zero Trust and the parallels between pinball and his work in this interview.
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The Role of Robotic Process Automation in Digital Transformation
As the pandemic forces enterprises to implement digital transformation strategies, many are looking at robotic process automation. Here’s why.
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Managing Tech Stack Complexity: When Does it Make Sense to Diversify?
The constant evolution of technology leaves businesses with the question: keep things simple or diversify and add to a tech stack’s complexity?
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Chief Data Officers Share Top Priorities for 2020 and Beyond
The pandemic focused attention on the role of the chief data officer. Here's what they are doing to chart the road ahead.
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Working From Home: Are You Overworked, Overwhelmed or Overjoyed?
Workers are experiencing a range of emotions during the extended working from home period. But is all stress built the same?
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Why Should IT Care About Customer Experience?
CX encompasses the entirety of a customer’s interaction with your business. Serving the entire customer journey needs to be a priority for IT teams as a result.
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Using Machine Learning To Gain a Marketing Advantage
The value of your data is only as good as it is actionable. As the amount of data collected grows companies need assistance to help them gain insights.
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Protecting the Digital Public Space
What if we reclaim the digital public space?
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Looking at What AI Can Bring to Your Organization's Cybersecurity Strategy
The rate of digital transformation is accelerating, opening enterprises up to new attack vectors. AI is lending a hand. Here's how.
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ICYMI: Work From Home 4Eva? IT and Employee Experience Reckoning and More
Catch up on all the articles you might have missed from the week of Sept. 6.
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Google Tackles Digital Transformation, Microsoft Publishes Fluid Framework on GitHub, More News
Google offers holistic solution to transformation, Microsoft publishes Fluid Framework on GitHub and Hyland buys Alfresco. That and more digital workplace news.
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Sprinklr Raises $200M at $2.7B Valuation, Bloomreach Integrates with SAP, More News
Sprinklr valued at $2.7 billion following a $200 million funding round, Bloomreach and SAP Commerce Cloud partner and more customer experience news.
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'The Hype Machine': A Warning for Our Times
“The Hype Machine” by Sinan Aral should scare any technology leader, user of social media technology or citizen within a democracy.
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7 Customer Experience Technologies That Pack a Punch
With so many available options, choosing the best technologies to boost CX can be a challenge. Here are seven to look out for.
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