Articles
Tag: ai (page 6)
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AI Success Relies on Strong Organizational Change Management
As with any initiative, to ensure long-term success with AI requires strong communications and change management before, during and after launch.
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How SMBs Use Voice to Improve the Customer Experience
Voice is growing in many ways, from marketing to customer service, and the workplace too. A new study shows SMBs are a major driving force behind that growth.
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'Good Enough' Data Will Never Be Good Enough
Some things get better with age — data isn't one of them.
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Microsoft Launches Free AI Business School for Execs
Time for execs, not techs, to get AI savvy at Microsoft's new AI Business School.
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Is Artificial Intelligence Stupid?
While many enterprises are adopting artificial intelligence, there is still a long way to go before it becomes an effective co-worker.
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What Do You Need to Build a Voice Assistant?
Voice assistants are complex. However, that doesn’t mean that the process of building one has to be complicated. Here’s what you need to know to get started.
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Why AI Won’t Replace Your Manager
Automation can replace well-defined tasks, but it's not quite ready to put on the manager's hat.
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Deploying a Bot? Remember the Conversational Advantage
The reason chatbots fail is because most implementations simply can’t interact in a natural way.
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Transforming the Service Desk: Adding AI to the Team
Leading enterprises recognize the rising number of service requests as an opportunity to innovate and incorporate AI.
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AI and Machine Learning Are Slowly Making Their Way Into Small Businesses
Larger organizations have the advantage when it comes to AI and ML initiatives, but out-of-the-box solutions are making some of the gains available to SMBs.
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As AI Reaches the Mainstream, Self-Driving Cars Remind Us We've Still Got a Ways to Go
While not exactly a technology skeptic, let's just say I approach any promises of big change with a big grain of salt.
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Successfully Integrating AI into the Workplace Is a Human Task
Business leaders must invest time and resources toward careful deployment of AI applications across the entire enterprise.
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Artificial Intelligence Makes Inroads in Human Resources Despite Concerns
Despite concerns of displaying humans and creating biases, AI is making inroads in human resources processes.
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Separating the Enterprise Digital Assistant Hype From Reality
Who wouldn't want a friendly, convenient digital assistant that works quietly in the background to help you get work done?
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