Articles
Tag: ai (page 7)
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Microsoft's Interest in Nuance Is More Than Just Cloud
Microsoft has now overcome the final hurdle to its near-$20 billion acquisition of Nuance. Here's why Microsoft wants it.
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Why Is Marketing Personalization So Hard?
While many marketers see personalization as the way forward, the challenges getting there can be daunting.
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Boomtown Launches New End-to-End CXM Platform
CXMEngine should help enable companies to coordinate customer journeys across previously isolated systems by leveraging AI.
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CX Decoded Podcast: Taming the Martech Chaos With Anita Brearton
CX Decoded Podcast caught up with Anita Brearton, who provides tips on how to tame the marketing technology stack chaos.
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7 Takeaways From CMSWire's DX Summit 2021 Spring Edition
CMSWire's own DX Summit Spring conference was last week and here we share seven of the biggest takeaways from the event.
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How to Introduce AI Into Your Marketing and Customer Experience Practices
Artificial intelligence is fast becoming as fundamental to customer experience as CX has become to the business.
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Invoca Acquires DialogTech, Contentsquare Raises $500M & More CX News
In this week's CX Newsbyte there are acquisitions, increasing brand evaluations, AI and sentiment analytics news and more from the world of CX and marketing.
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Invoca Announced Its Acquisition of DialogTech
Invoca has announced its acquisition of DialogTech, an AI-powered call tracking and analytics solution for marketers.
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6 Takeaways for Marketers From the 2021 Google I/O Conference
Google I/O conference was last week. Here are the major takeaways for marketers.
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Marketers: Ignore These Issues at Your Peril
We're only starting to see how the last 15 months has accelerated changes in consumer expectations. Here are four areas marketers can't afford to ignore.
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Why Your Customer Experience Strategy Needs a DAM
It’s time to rethink the role of the DAM in your digital experience strategy.
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Why IBM’s AI, Hybrid Cloud Strategy Is More Than Good, It's Imperative
IBM is pushing forward with its hybrid cloud and AI strategy. While it's a good idea, it is also a matter of survival for the tech giant.
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Why Companies Are Investing in Natural Language Processing
NLP is a hot property in the digital workplace. Here's why organizations are turning to it to make better and faster decisions.
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CX Decoded Podcast: Practical Use Cases of AI in Marketing
Paul Roetzer of the Marketing Artificial Intelligence Institute caught up with the CX Decoded podcast to discuss practical use cases of AI in marketing.
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