Articles
Tag: amazon (page 3)
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Was Toys R Us Too Slow to the Digital Transformation Party?
Toys R Us, the iconic Wayne, NJ-based toy retailer, has filed for bankruptcy protection in the United States — and its historically lackluster attempt at digital transformation may be to blame. To understand Toys "R" Us’s current position, we have to go back to the year 2000.
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Larry Ellison Says Oracle Can Beat Amazon at Its Own Game
Forget the signature V-neck sweater, black turtleneck and trousers. Yesterday Oracle CTO Larry Ellison donned a new uniform of polo shirt, beat up blue jeans and running shoes to share a message with the masses. There was also a clicker involved, but we'll get to that later.
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The Whole Analytics Perspective on Amazon's Whole Foods Buy
Disruption — of industries, delivery channels and long-entrenched ways of doing business — has become such a familiar buzzword on the digital landscape these days that using it barely raises eyebrows anymore, much less makes any jaws drop. But last week’s $13.
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Is Amazon About to Buy Slack?
Amazon has reportedly approached enterprise darling Slack about a potential takeover, according to recent reports. Bloomberg financial news service reported the rumor based on "people with knowledge of the situation," but stated an agreement isn’t assured and discussions may not go any further. Both Seattle-based Amazon and San Francisco-based Slack
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How Amazon's Robot Army Is Driving Customer Experience
I bought a Fitbit Charge 2 last month from Amazon. As I researched models online, I received an offer for an Amazon Prime trial, including free shipping and more, so I signed up. The Fitbit shipped that day and arrived on my doorstep the next — talk about instant gratification.
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SAP Expands Cloud Partnership with Google, More from SAPPHIRE
ORLANDO, Fla. — SAP expanded its cloud partnership with Google with new certification of SAP technology and applications on the Google Cloud Platform (GCP). Company officials made the announcement this week at the company's 30,000-attendee SAPPHIRE NOW and ASUG Annual Conference here at the Orange County Convention Center.
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Customer Obsession Defines Amazon and Digital
To stay relevant in the digital landscape, organizations must develop an obsessive customer focus. In the US, more stores are likely to close in 2017 than during the height of the great recession in 2008. Those retailers who have committed to digital are not finding it easy either.
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Are You Ready for Voice-Controlled Ecommerce?
With millions of Echo and Echo Dot devices sold last holiday season, and a projected 10 million units in homes by the end of 2017, it’s clear that Amazon’s voice-activated personal assistant, Alexa, is rapidly gaining widespread consumer adoption.
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Microsoft Buys Deis to Add Container Muscle to Azure
Microsoft made another play yesterday to improve what Scott Guthrie, EVP for Microsoft's cloud and enterprise group, describes as its “new cloud currency.
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Welcome Amazon Connect, the AWS Call Center Platform
Amazon Web Services (AWS) just released Amazon Connect — its "simple, scalable and reliable service" for running call centers. The service uses automatic speech recognition and artificial intelligence, some of the same technology used by Amazon.com’s own customer service system, to route and manage calls.
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Amazon Business Is Coming For You, Distributors
When Amazon debuted AmazonSupply in 2012, it was clear the company was looking to use B2B sales as a growth lever in its quest to dominate ecommerce. So it didn't come as much of a surprise when the company was selling over 2 million stock keeping units (SKU) by 2014.
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How to Make Your Digital Workplace Communications Tech Play Nice
Raise your hand if this sounds familiar: you’re walking into an important meeting feeling good. Your presentation is ready, you know all the right talking points, and your coffee has just kicked in.
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Why Amazon Acquired Souq.com
On Tuesday, Amazon acquired Souq.com, the biggest ecommerce player in the Middle East. Founded in 2005 by CEO Ronaldo Mouchawar, Dubai, United Arab Emirates-based Souq was already referred to as "the Amazon of the Middle East.
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How Your SaaS Company Can Survive a Cloud Outage
As a Software-as-a-Service (SaaS) company, a big part of the user experience (UX) for our customers is keeping our software up and running 24/7. Yes, design, ease of use, user interface and many other pieces of the puzzle are important as well.
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