Articles
Establishing innovation as part of the way we work in the digital workplace is the holy grail for many organizations.
What we see, however, is that as we transplant face-to-face activities into virtual working, we lose that opportunity for innovation.
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Coca Cola recently closed its Founders start-up incubator, citing difficulties in combining start-ups and the corporation.
No doubt a substantial investment to walk away from. But connecting innovation incubators, specialist R&D units and innovation teams into the wider workforce rarely meets with success.
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An office relocation is happening.
Medium and large companies alike are migrating to cloud-based digital workplaces, with Office 365 being the destination for many.
But before your company jumps on board, you need to prepare.
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Chances are, innovation is a strategic objective of your organization, if not exactly spelled out in those terms.
It might be an overarching statement to encourage people to work smarter, or plans for a culture change program, an idea capture exercise, or even training in skills such as design thinking.
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There's no denying it: two minds are better than one. That's the underlying principle of collaboration, and it's why businesses spend time and money trying to facilitate it.
Without collaboration, opportunities get missed and the quality of delivery suffers. We just can't improve what we do.
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Innovators are a bunch of super-smart scientists or supremely creative beings.
Or so we're led to believe.
The good news is that most innovation doesn't come from an archetypal innovator or from "Eureka!" moments. So let's leave the lab coats and top pockets filled with leaky pens to them.
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Innovation management provides an engineered, process-based approach to innovation: a purpose-built framework designed to extract innovative ideas and turn them into products and services that will leapfrog the competition.
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Since I first came on the scene as a knowledge manager in 2008, knowledge managers have debated (and debated) the purpose of knowledge management (KM).
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Risk drives much of our behavior at work.
Engineers are brought up on controlling safety risk, knowledge workers tend to focus on liability risk.
And we all are affected by reputation risk — the apparent harm of being noticed for something not entirely thought through.
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Back in the 1980s, around the time robots started replacing humans on automotive production lines, some pundits confidently predicted that automated systems would soon replace humans in most walks of life.
Yet here we are in 2015, humans are very much alive, present and integral to producing stuff.
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Collaboration within medium and large organizations typically falls under a pull model: collaborating to pull knowledge out of the network to get a job done. Simple, basic collaboration, often driven more by technology vendors than by our own prescribed needs.
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It's all too easy to get to a point where collaborating just ... stops.
When, despite our best efforts, we get lost in the maze of process that's part of any complex organization and tell ourselves we'll collaborate tomorrow, when we have more time.
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The call to innovation is a noble call. An acknowledgement that great effort is needed to lead the market, or even to maintain a market presence. Businesses use it as a rallying cry, an initiative everyone can get behind.
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Whether we want them or not, social collaboration tools are now standard issue in most enterprises.
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