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BOSTON — HubSpot Co-Founder and CTO Dharmesh Shah thinks chatbots are the "biggest wave" of technology innovation in the past two decades.
At the company's annual INBOUND conference yesterday at the Boston Convention and Exhibition Center here, he championed the marketing and sales automation provider's GrowthBot.
Machine-Learning, Sales, Marketing
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A digital media company that provides marketing for the marijuana industry has created an artificial intelligence (AI) chatbot modeled after US Republican Presidential candidate Donald Trump.
There are many ways to follow that sentence, but, really, the only thing that makes sense is a question.
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Americans love text messages. Almost every smartphone user in the US — 97 percent, to be exact — sent a text at least once a day, according to a survey by Pew Research Center in late 2014.
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Microsoft followed up last week's anniversary of the Windows 10 launch with the release this week of the Windows 10 Anniversary Update, complete with a new Skype Preview Windows application built specifically for the launch.
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TouchCommerce has developed a customer service bot enhanced with targeting, routing and analytics capabilities that is also smart enough to pass a service request on to a human agent when necessary.
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For the first time ever, messaging app usage is surpassing social network usage, and the popularity of messaging apps doesn’t stop there.
According to 2015 Forrester study, US and UK smartphone owners use an average of 24 apps per month but spend more than 80 percent of their [in
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Voice assistants are breaking out of the phone.
From Google to Amazon to Apple, software giants are integrating voice commands, search and a whole lot of data to makes their digital voices not just smarter, but more human. The promise of voice-activated AI is exciting, but in entirely digitizing
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