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iOS and Android versions of the Salesforce Chatter mobile app have finally been updated to include things like editing accounts, leads and opportunities. Mobile CRM The latest update had previously been announced, but Salesforce has been rolling out the features over a period of weeks, and still other features
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Although not yet officially announced, Salesforce has a bevy of updates planned for its Spring '13 release, and we've got a snapshot of some of the heftiest possibilities. Updates are planned for most of the Salesforce product lineup, and many of them will be automatically visible to all users.
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Responding to what it sees as a crisis in providing effective sales performance reviews and feedback, Salesforce.com is unveiling a “seamless experience” between the Salesforce Sales Cloud CRM tool and Work.com performance review application. Salesforce.com says the integration will allow individual sales goals to be visible inside the Chatter tool
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How can the explosion in social media communications conform to compliance requirements? Compliance solution provider Smarsh has launched Archiving & Compliance for Salesforce Chatter, that might just make it a little easier for companies to meet those standards. The service, offered on Salesforce.
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In last month's column I took a generic look at whether an organization could move its intranet to the cloud, lock stock and barrel. As ever, my conclusion was "maybe" as it very much depends on your organization and what exactly you want to do.
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Day 3 at Dreamforce 2012 showcased Salesforce's product keynotes for all its core systems, and the company has promised some key new features for Data.com and Chatter. We heard from several Salesforce executives and a few vendors who pitched in to show Salesforce products in specific use cases, but
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While you can have many identities across the personal web and the consumer cloud, for business it is logical to have one "enterprise-class" ID across all services. Salesforce is now offering just that to bring order and trust to online identification.
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Salesforce is releasing new services and features related to the Chatter enterprise social networking tool at this week’s Dreamforce 2012 conference in San Francisco. They include Chatter Communities for Service as well cross-company IM for Chatter users. Chatter Communities for Service are private social communities that combine peer-to-peer customer service
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Salesforce will host the Dreamforce 2012 conference Sept. 18-21, but CEO Mark Benioff has already announced the cloud storage system Chatterbox at another tech conference. Chatterbox will be Dropbox for the enterprise, Benioff said, but it's just the start of a busy week for anyone who's thinking of adding to their Salesforce package or looking for new vendors altogether. The focus at Dreamforce this year is social enterprise, and keynote speakers are divided up among the sales, customer service,
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In the information management world, only Salesforce CEO Marc Benioff can better Oracle CEO Larry Ellison for pithy put-downs. At a panel discussion at the TechCrunch Disrupt conference in San Francisco this week, it looks like the put-downs will be more than just verbal.
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Eloqua yesterday announced plans to integrate popular enterprise social network Chatter into its on-demand marketing automation platform. Though the offering won’t be publicly available until next quarter, I was granted a sneak peek earlier this week.
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Eloqua, a provider of on-demand solutions for marketing automation and collaboration that fall under the fairly new heading of “revenue performance management,” is embedding the Salesforce.com Chatter social business tool inside its marketing automation application.
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If Salesforce Chatter isn’t chatty enough for you, then the announcement today that Salesforce will be making Chatter Messenger and Screensharing generally available next month should come as good news.
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SpringCM has been busy again after offering free document management functionality last week to its VIP cloud content platform. This week, it has integrated Salesforce Chatter so users are kept up-to-date through Chatter when objects are added, or updated, in SpringCM.
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