Articles
In today's workplace there are countless digital tools to communicate and collaborate. In fact, the proliferation of these tools has caused many to feel the pain of digital workplace tool overload. Here's what you can do about it.
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Business departments often sound like members of a middle school orchestra. In theory, they’re one group, but you wouldn’t know that from the music.
Maybe the problem is that kids identify as flutists, violinists, trumpeters and drummers rather than as part of the orchestra — their tools divide them.
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To communicate or to collaborate? That is the question for the digital workplace.
But for companies, it isn't a binary choice. It's more along the lines of, "How, when and why do we communicate and collaborate in the workplace?"
Carrie Basham Young, Talk Social to Me founder, spends a lot
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Don’t mistake the recent dishonorable departure of Uber CEO Travis Kalanick as an isolated incident. It’s a sign of something bigger — and something that often goes unacknowledged in today’s business world.
Beneath the “office casual” surface of modern business life, unshakable confidence still reigns as the unspoken ideal.
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Imagine you run a small shop, filled with things you think people will buy: fresh vegetables, sustainably-sourced furniture, fair trade coffee.
But none of it sells.
People might even tell you they want those things, but they still don’t buy.
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Every day, Stephen Robinson faces the challenge of how to transform the working environment for global food producer Cargill’s 150,000 employees.
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Customer communications management (CCM) specialist Topdown launched a new product on May 1 designed to improve the consistency and quality of customer experiences by putting the management customer communications in the hands of the users.
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Much of traditional internal communications has been about the delivery of fake news. Staff have not been fooled.
Over the years, it really struck me how the output of most internal communications departments was disconnected from the real needs of the staff in their organizations.
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There was a time when "let’s have a chat" meant an invitation to the local coffee shop or staff dining area for some quality face-to-face interaction.
But in today’s digital workplace, the simple task of meeting for a chat takes on a whole new dimension.
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Raise your hand if this sounds familiar: you’re walking into an important meeting feeling good.
Your presentation is ready, you know all the right talking points, and your coffee has just kicked in.
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Natural language processing and sentiment analysis have been popular artificial intelligence (AI) research topics for decades now.
Early sentiment analysis efforts were typically applied to significant bodies of text, like movie or book reviews.
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Boston-based harmon.ie is taking steps to unify disconnected information from multiple cloud services, all within the Outlook inbox.
The company, which provides a suite of products to support the digital workplace, is sharpening its focus by pulling its existing Collage tool into Outlook, harmon.
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You'd think most business today would have tools that streamline and expedite mission-critical processes like systematic customer communications.
Yet a surprising number don’t.
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Sixty-two percent of companies activate their emergency communications plans at least once over the course of a year according to a 2015 study (pdf).
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