Articles
Tag: communications (page 9)
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How to Make Your Digital Workplace Communications Tech Play Nice
Raise your hand if this sounds familiar: you’re walking into an important meeting feeling good. Your presentation is ready, you know all the right talking points, and your coffee has just kicked in.
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A Test: Which Vendor Wins at Sentiment Analysis?
Natural language processing and sentiment analysis have been popular artificial intelligence (AI) research topics for decades now. Early sentiment analysis efforts were typically applied to significant bodies of text, like movie or book reviews.
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Harmon.ie Now Unifies Disconnected Information Within Outlook
Boston-based harmon.ie is taking steps to unify disconnected information from multiple cloud services, all within the Outlook inbox. The company, which provides a suite of products to support the digital workplace, is sharpening its focus by pulling its existing Collage tool into Outlook, harmon.
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How Your Business Can Improve Efficiency, Reduce Mistakes & Cut Costs
You'd think most business today would have tools that streamline and expedite mission-critical processes like systematic customer communications. Yet a surprising number don’t.
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Crisis Communications: Are Your Staff Getting the Message?
Sixty-two percent of companies activate their emergency communications plans at least once over the course of a year according to a 2015 study (pdf).
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Fuze Raises More Than $100M for the 2nd Consecutive Year, Eyes IPO
Cambridge, Mass.-based Fuze closed on round of venture capital totaling more than $100 million for the second year in a row, setting the stage for an initial public offering as early as next year. Fuze is a provider of cloud-based Unified Communications-as-a-Service (UCaaS).
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How To Add Effective Messaging To Your Communication Mix
On the surface, messaging is simple. Yet when it comes to messaging customers, many businesses struggle to get it right. The customer communication journey often begins by introducing a simple messaging feature within your product or service.
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How to Promote Effective Communications in Your Workplace
Your business depends on effective internal communication to run efficiently, but this is easier said than done. With new channels and applications emerging all the time, employees face a bewildering set of choices.
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Bringing Intranet Radio out From the Shadows
Intranet managers have turned to video as a dynamic way to communicate with internal teams, via enterprise video channels and live streaming of events. Yet businesses are exploring another communication option, one with a rich and varied history within corporations — the “intranet radio” station.
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Improve Employee Communications, Gilbane Conference Attendees Told
BOSTON — Marketers and sales teams understand the imperative of focused messaging that resonates with customers. But companies generally fall short when it comes to internal communication with the people who arguably matter most ... their employees. Marissa Jarratt, vice president of marketing for the Global Snacks Group at PepsiCo.
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Employee Communications: It’s 2016 - Do You Know Where Your Workers Are?
What do communications and human resources professionals mean when they talk about “employee engagement”? And what role can IT professionals have in this conversation? All three share a common goal. Engaged employees understand and identify with the mission of their organizations.
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Internal Communications Returns to Its Marketing Roots
Once upon a time, Marketing and Communications were tightly woven together under the name of “Marcomms.” Then Internal Communications split away as its own department and aligned more closely with Human Relations, with a focus on internal branding and engaging employees.
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OpenText Acquires HP's CCM Assets for $315M
The HP Inc. software yard sale continued today with OpenText again as the buyer. OpenText, a Waterloo, Ontario-based enterprise information management provider, agreed to acquire HP's Customer Communications Management (CCM) software assets for $315 million. This comes two months after OpenText bought Palo Alto, Calif.
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Assemble Your Communications Dream Team
According to a Towers Watson study, companies with highly effective communicators show an average of 47 percent higher total returns to shareholders. While communication skills have always been valued, tested in interviews, and sought out by workers in many departments, we now have quantitative evidence to justify this pursuit.
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