Articles
Every year I get asked “What’s next for collaboration?” I did 10 predictions for 2011 and followed up last month in CMSWire on how well I did with those predictions. I was about 80% right (by my reckoning): let’s see if I can be more accurate this year.
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Social Forecasting is the aggregation of employee and/or expert knowledge and its conversion into quantitative business KPIs and forecasts. It is used for forecasting new product potential, sales figures, as well as strategic scenarios. This flavor of crowdsourcing with employees is being used by various corporations, which have embraced a
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We are all overwhelmed with content on a daily basis. Our feeds blink in and out of our peripheral vision, our 7 communication streams ping and honk and shout for attention, our searches result in 600,000,000 results.
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Getting customer feedback into new products has always been a good idea. Now Pleasanton, CA based Spigit, a self-described crowd innovation company, is making a game of that process with its new FaceOff application.
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We’ve definitely seen many uses for crowdsourcing. From designing to human intelligence tasks to collaboration, crowdsourcing has been a reliable method for getting things done on time and under budget, provided you’re engaging the right community.
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At CrowdConf in San Francisco this week, crowdsourcing and social CRM came together. CrowdEngineering announced that its self-service platform, Crowd4Self, is now integrated with Amazon Mechanical Turk, the Amazon marketplace for work. Crowdsource & Prosper
If you’re unfamiliar, the Amazon Mechanical Turk (MTurk), a part of the Amazon Web Services
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Last week, W3C’s Authoring Tool Accessibility Guideline Working Group released new working drafts of two documents focused on web development tools and accessibility. Today, W3C announced an agile track for developers and businesses to create Web technology within W3C's international community of experts. In other words -- diversity breeds innovation; anyone may apply. A Web of
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As mobile platforms become more and more popular as tools for information sharing and social networking, businesses are also looking into the potentials of location-targeting in marketing and collaboration.
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Hi Michelle -- We don’t know each other, but I’m working on a new idea. Through our internal collaboration system, I found that you may have expertise relevant to it based on your documents, posts and profile.
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If you were going to write a book about social technology, would you write it in isolation or would you use the wisdom of the crowds? Scott Klososky chose to crowdsource the content of his recent book, Enterprise Social Technology: Helping Organizations Harness the Power of Social Media, Social Networking and Social Relevance. How to Make the Enterprise Social The book is not meant to be
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For the longest time, Google (news, site ) has expressed disdain against black-hat search engine optimization methods. These include keyword-stuffing, redirects and all sorts of underhanded tactics.
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All the excitement about Quora these past few days has us curious -- could Quora be a model for an effective enterprise knowledge management tool? Make KM as Easy as Q & A Quora, an online user-generated and edited collection of questions and their answers, is designed to accumulate knowledge through
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Most of us understand the value of sharing information. But when the information belongs to others, we wonder “what’s the point?” Yet, as massive amounts of information abound, the art of content curation can help us provide resources to our audiences while positing ourselves as an authority. Here’s how.
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There are a number of potential use cases for Social CRM, but they don't all provide a high value to your organization. One that does, is Innovation. Social CRM. As a term, it’s freighted with connotations. That second term in particular, CRM. CRM systems have a well-worn set of
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