Articles
Customers expect personalized experiences when they deal with a business and are more likely to make a purchase when businesses provide them.
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We’ve asked marketing leaders what contextual marketing is, if it’s set to replace third-party cookies, and whether brands should get started.
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American businesses are facing another data privacy headache: the Court of Justice of the European Union invalidated the EU-US Privacy Shield framework.
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Assessing how various marketing technologies differ is as important as it is nuanced. Here are four critical, yet often overlooked, areas to consider.
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Re-evaluating SEO to strengthen website or app page content can be a smart play during the current marketing reset.
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Microsoft is in discussions to buy TikTok. Should the deal go through, Microsoft is set to gain a whole new bunch of users and, of course, their data.
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How can companies get a picture of what their customers want without relying solely on in-person or remote focus groups?
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Easy integrations, fraud protection, secure online payment options, social selling: just a few of the things to look for in an ecommerce platform.
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Companies are already looking at other mechanisms to transfer data to the U.S. Those that fail to protect data face stiff penalties.
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With data now at the heart of the digital workplace, augmented data management (ADM) is key to understanding digital workplace data. Here’s why.
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This month in the data privacy space, Facebook is challenging EU anti-trust regulators, while Australia is taking Google to court over data usage and more news.
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Lack of transparency into machine learning behavior causes issues of trust. Businesses must overcome these issues before it can adapt and use AI technology.
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With the U.S. Privacy Shield now in tatters, organizations need to re-assess how to keep customer data private. Here are the obstacles and some solutions.
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Companies are still approaching CX with siloed, channel-based strategies, resulting in disjointed experiences for customers.
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