Articles
When it comes to customer experience and engagement strategies, everyone knows appearance is everything. If that seems a bit shallow, Microsoft doesn’t seem to care. It just announced that it is allowing enterprises and users pimp their Office 365 — within reason, of course.
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Google quietly landed what could be a killer blow for Microsoft Apps with the release of a number of upgrades to Google Docs, Sheets and Slides. The first piece of bad news for Microsoft: Google created a separate iOS app for Slides, its answer to Microsoft PowerPoint.
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Facebook could be the ultimate social media party pooper. Earlier this month it shut the gates on ‘Likes ’ and this week it's clamping down on funky, attention grabbing headlines, which fall under what Facebook describes as clickbait.
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If Steve Ballmer’s decision to step down from the board of Microsoft was sudden, it wasn’t a surprise. Once Satya Nadella stepped in as CEO and started changing Microsoft from a devices and services company to one focused on productivity and platforms, Ballmer had to go.
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Samsung has just made a play for a bigger stake in the Internet of Things. It plans to buy SmartThings’ open platform for monitoring, controlling and automating homes from a single device.
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Microsoft Office is part of the iPad arsenal and 35 million users have downloaded since it was launched in March. Now Microsoft has issued several updates, which it describes as the features users request most often.
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Microsoft has just announced major upgrades for OneNote for Mac and iOS. They're interesting upgrades and point to a future where Microsoft works on cross-platform development, offering everyone access to everything. It’s a great vision. And while Microsoft is making progress, it is still far from reality.
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Google is making it even easier to move from Microsoft Office to Google Docs. At last month’s Google I/O conference, Google gave Office users the ability to edit documents in Docs, which was one of the sticking points for those considering a jump to Google.
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Companies are still signing up for Yammer — despite the fact that user adoption remains a problem. In fact, according to Yammer co-founder David Sacks, the British grocery retailing giant Tesco has just inked a 250, 000 seat deal with Yammer.
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The development of decision making and management capabilities across the enterprise has become critically important, largely because enterprises are transforming from process driven to information driven.
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Yammer is being promoted as the new social layer of SharePoint. But Microsoft is also tying it tightly into Office 365. In the past two weeks, this has resulted in the packaging of Yammer with Office 365 small business plans, while the price of Office 365 is also about to
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Want to make more sales, see more sales activity across your enterprise or close more deals? Want to do it quickly and want to do it on the road? Selligy, a mobile customer relationship management (CRM) vendor, claims it is making it easier than ever by adding advanced revenue and
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Much of what's going to be announced this week at Microsoft’s Worldwide Partner Conference (WPC) in Washington, DC, is already known.
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Think you’re missing something in Microsoft Dynamics CRM? TinderBox says you are. In fact, according to TinderBox, Dynamics CRM users may have a lot of technology to provide customer insights and engagement, but its sales automation processes are just not up to scratch.
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