Articles
Tag: david roe (page 9)
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4 Secrets to Successful Customer Engagement
We're still very much living in the age of the customer. So what can businesses do to increase engagement between employees and customers? Here are some suggestions from Gartner. Engaged customers are generally better brand advocates. They are more loyal and spend more on that brand. In a report titled "The Four Attributes of Customer Engagement," Gartner researchers stress that it is important to understand the foundation of customer engagement.
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Nuxeo Releases Open Source Box API
Nuxeo just released a new Box API — something it hinted it would do at Nuxeo World in October. The new API is Nuxeo’s contribution to a growing ecosystem of pure cloud and hybrid developments.
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Yep, It's Still the Age of the Customer
Still need evidence that Customer Relationship Management (CRM) technology is hot? Then take a quick look at recent research from Gartner, which shows CRM spending in Europe remains strong despite continuing economic problems.
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Microsoft May Release Office for iPad
If Microsoft press conferences are always a matter of intense speculation and conjecture, the conference that has been announced for next Thursday (March 27th) in San Francisco will be, by anyone’s standards, an exceptional event -- not least because it will be the first conference hosted by new CEO Satya
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Document Mgt Roll-up: Mostly SharePoint #SPC14
You can argue it if you want, but this week was all about SharePoint -- and little about Microsoft Dynamics CRM and AX.
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Microsoft Wants to Change Business Culture, Technology #CONV14
Microsoft is running two big conferences at the same time. The SharePoint 2014 conference began in Las Vegas yesterday, while Dynamics Convergence kicks off today in Atlanta with a keynote from Kirill Tatarinov, executive vice president of Microsoft Business Solutions.
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OpenText SharePoint Services Release Unites ERP, ECM #SPC14
SharePoint Conference 2014 kicked off this morning and the vendors are wasting no time announcing new releases. OpenText started the ball rolling with the release of OpenText Microsoft SharePoint Services (SPS) for Extended ECM for SAP Solutions.
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Document Mgt Roll-Up: Facebook Quashes Its Email Service
Facebook Quashes Email It's been a busy couple of weeks for Facebook. With all the hoopla around the WhatsApp acquisition and the difficulties people have had getting their head around the amount of money involved, most haven’t been paying much attention to any of the other announcements from Facebook.
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WordPress Deal Transforms Bloggers to E-tailers
WordPress is putting online retailing in the hands of bloggers by partnering with three e-commerce providers — Ecwid, Shopify and ShopLocket. The deal enables bloggers create slick, online storefronts. The new plug-ins are only available to WordPress.com Business users, not to be mistaken with the self-hosted WordPress.org.
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IBM, Microsoft, SAP, SAS Lead Gartner's BI Analytics Magic Quadrant
Gartner’s Magic Quadrant for Business Intelligence and Analytics Platforms is one of the most dynamic quadrants Gartner produces. It reflects a market that is still growing and intensely competitive. However, all is not well in paradise.
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HP Autonomy Focusing on Healthcare Analytics #HIMSS2014
There are two interesting points to note around HP Autonomy’s (HPA) Healthcare Analytics release. The first is that HPA has developed its IDOL technology to target a specific vertical. The second is that it's a self-service platform designed with users in mind rather than IT.
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OpenText Jumps on Open Data Bandwagon #ODD2014
OpenText is not in the habit of giving away money. Neither is the Canadian government. However, in recent weeks, each has given $3 million to the newly formed Open Data Institute in Canada.
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Sitecore Chases Personalization With Znode, SMITH Integration
Sitecore has just announced a partnership with .NET e-commerce platform provider Znode aimed at developing personalized customer experiences. This is the second major announcement around .NET platforms from Sitecore in the past three months. Its purchase of commerceserver.net in November aroused considerable interest in the e-commerce space. It also announced
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4 Ways to Overcome Your Fear of Moving Email To The Cloud
Despite the best efforts of social networking vendors to convince us to the contrary, email is alive and kicking in the enterprise. In fact, research from Dell shows 81 percent of enterprise workers consider it their most important collaboration tool. The problem is it is not evolving.
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