Articles
Tag: digital experience (page 4)
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ICYMI: AI Poised to Take Skilled Jobs Too, Omnichannel, The Customer's Perception, More
Microsoft announced that it’s going to “employ” AI to curate and edit news stories, omnichannel through the eyes of the customer and more.
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How Indiana's Communication Team Made Web and Social Pivots Amid COVID-19
Catching up with an Indiana state government branch to learn how it pivoted its web and digital properties in light of the COVID-19 crisis.
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How Do You Stand Out in a Technology-Saturated Marketplace?
The goal of a number of ecommerce sites appears to be “the more technology, the better.” Unfortunately it often gets in the way of customers' goals.
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Social Media's Dirty Secret
On the web, you can find your perfect echo chamber and reinforce yourself into a fit of anger and indignation.
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Calculating the High Cost of Poor Product Quality
How can we convince companies to invest more in qualified UX and CX staff?
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How Healthcare Organizations Have Tapped AI in the Fight Against COVID-19
Despite the perceived benefits of artificial intelligence, most healthcare organizations are still slow to prescribe AI in their strategic decision-making.
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Now's the Time to Make the Data-Driven Organization a Reality
In a world where remote work and digital interaction are the norms, using data to better understand your business is essential.
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The Dangers of Exceptionalism
Why do so many organizations in 2020 create horrible navigation?
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ICYMI: Unconvinced About Employee Experience? When Agile and UX Meet, More
Catch up on some of CMSWire's top articles from the week of June 1.
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The Voice End Game: Personalized, Relevant, Everywhere
If you think of voice as a mode of interaction, you'll see all of the places people might want to interact using voice. How can your company meet them there?
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Are You Leveraging the Full Power of Sitecore?
If you’ve invested in Sitecore, are you taking full advantage of its extensive publishing power and marketing muscle?
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What Happens When Agile and UX Meet?
Problems arise when people who don’t understand UX make assumptions about how fast and simple the work is.
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Product Asset Management: Driving the Digital Supply Chain
When considering digital transformation strategies we must think beyond transforming one existing functional technology for another that is equally siloed.
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Website Performance Is Getting Worse
Website design is still more amateur than professional. Most websites would not pass a basic quality control test.
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