Articles
Customer experience has had everyone talking all year with no end in sight for 2019. Here we look back at the stories that mattered most to you, our audience
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2018 is in the rear view mirror, so to speak, and we'll remember it fondly by looking back at all the CMSWire stories that resonated with our audience.
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Mobify Partners With Sitecore, Squelch App Now on Salesforce AppExchange, More CX News
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Catching up with Generation Z Babson College students at the AI World Conference & Expo in Boston.
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We asked investors to share their thoughts on hot trends in the martech and digital experience space.
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2018 is when yesterday’s altruistic internet billionaires were unmasked for what they really are: tenacious rivals in a highly-competitive & lucrative business.
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'Applied Artificial Intelligence' provides a thorough, nuanced and practical guide for business leaders looking to get started with AI.
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Being a marketing technologist is all about driving change and innovation to improve the customer experience, drive revenue and increase CLTV.
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Stripping away complexity is great. But making it simple just so as people will spend more and more of their time and money is unethical.
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An exploration of the importantance of establishing ethics in artificial intelligence and marketing.
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If you’re going to put the customer first, you must also put those who serve the customer first.
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Before analytics and AI can deliver on their potential, organizations must first do the painful work of collecting, tagging and cleansing their data.
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In the end, becoming disruptor-proof is about more than survival as a company. It’s about creating consumers who love your brands.
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Should you hire people with great attitudes who learn easily or do you hire for talent?
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