Articles
As voice interfaces creep into every corner of our lives, are we looking at a future where keyboards become near-obsolete?
Continue reading...
How digital literacy and employee experience can affect digital workplace technology purchase decision-making.
Continue reading...
Three takeaways from first day of SMX West 2019: voice search is here, AI influences search algorithms and Google is moving to mobile-first indexing.
Continue reading...
How can a smart speaker help in a digital workplace? And which smart speaker, Alexa or Google Assistant, is right for your business?
Continue reading...
AI is gaining traction in the digital workplace, but its adoption is not without pain points.
Continue reading...
Tidying up is the best preventative measure for information overload and content disorganization.
Continue reading...
First principles is a term commonly associated with math, physics and philosophy. But they can be applied to great effect in marketing.
Continue reading...
Let’s step behind the curtain of the new tech that’s driving up customer engagement scores. It’s time to discover how chatbots actually work.
Continue reading...
Welcome to the final article in our series on government tech leaders, where we ask how they get digital transformation done and make their cities smarter.
Continue reading...
Successful digital transformation requires a commitment to change the business, not just the technology.
Continue reading...
All engagement is not created equal. When measuring it, be sure to differentiate between engagement with a tool and engagement with the company.
Continue reading...
If you haven't heard Microsoft Kaizala, you aren’t alone.
Continue reading...
VPA and chabot use on the rise, Microsoft adds features to Teams, WhatsApp is the top messaging app, Google adds more security to G Suite and more news.
Continue reading...
The buyer's journey has changed, making digital literacy a must for today's businesses. Here are things to consider when doing a digital literacy assessment.
Continue reading...