Articles
Tag: digital (page 4)
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Want to Know the Future of Customer Experience? Ask a 2-Year-Old
As voice interfaces creep into every corner of our lives, are we looking at a future where keyboards become near-obsolete?
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Improving Digital Literacy Is 'Simple'
How digital literacy and employee experience can affect digital workplace technology purchase decision-making.
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3 Search Marketing Takeaways from SMX West 2019
Three takeaways from first day of SMX West 2019: voice search is here, AI influences search algorithms and Google is moving to mobile-first indexing.
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Workplace Showdown: Amazon Alexa vs. Google Assistant
How can a smart speaker help in a digital workplace? And which smart speaker, Alexa or Google Assistant, is right for your business?
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AI Adoption is Increasing But Challenges Remain
AI is gaining traction in the digital workplace, but its adoption is not without pain points.
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Digital Asset Management Sparks Joy
Tidying up is the best preventative measure for information overload and content disorganization.
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How to Use ‘First Principles’ to Create Disruption With Your Marketing
First principles is a term commonly associated with math, physics and philosophy. But they can be applied to great effect in marketing.
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What Makes a Chatbot Tick?
Let’s step behind the curtain of the new tech that’s driving up customer engagement scores. It’s time to discover how chatbots actually work.
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Dallas Tech Leader on Blockchain, AI and the CIO's Evolving Role
Welcome to the final article in our series on government tech leaders, where we ask how they get digital transformation done and make their cities smarter.
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3 Decisions That Matter in Digital Transformation
Successful digital transformation requires a commitment to change the business, not just the technology.
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Employee Engagement Is Not the End Game
All engagement is not created equal. When measuring it, be sure to differentiate between engagement with a tool and engagement with the company.
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What Is Microsoft Kaizala?
If you haven't heard Microsoft Kaizala, you aren’t alone.
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Why Microsoft Could Deflate Slack’s IPO, WhatsApp Top Messaging App, and More
VPA and chabot use on the rise, Microsoft adds features to Teams, WhatsApp is the top messaging app, Google adds more security to G Suite and more news.
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6 Tips for Conducting a Digital Literacy Assessment
The buyer's journey has changed, making digital literacy a must for today's businesses. Here are things to consider when doing a digital literacy assessment.
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