Articles
Tag: dx summit (page 5)
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It's CX Day: Embrace the Importance of Customer Experience
CX Day is sponsored by the Customer Experience Professionals Association.
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Top B2B Industry Events (Sept. 28 to Nov. 30, 2016)
Autumn is here and CMSWire's DX Summit is drawing near. It will take place Nov. 14 through 16 at the Radisson Blu Aqua hotel in Chicago.
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Chris Blasie: Think of Digital Signage as Your New CMS for Better CX
When it comes to retail opportunities, look to airports. That’s where Chris Blasie spends much of his time, evaluating digital signage solutions to enhance the customer experience. The total digital signage market — which includes kiosks, menu boards, billboards and signboards — is expected to reach $23.
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Top B2B Industry Events (Sept. 21 to Nov. 18, 2016)
Where are you planning to be in coming weeks? Our suggestion: Put CMSWire's DX Summit on your calendar. It will take place Nov. 14 through 16 at the Radisson Blu Aqua in Chicago.
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Digital Futurist Brian Solis: Can Digital Transformation Move Beyond Buzzwords?
Brian Solis draws some startling conclusions in his latest research on digital transformation — and all of them are likely to lead to sleepless nights for the strategists and executives tasked with leading change within their organizations.
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Edgar Uy: Agile, Collaborative Processes Are the Keys to Excellent CX
Edgar Uy believes software design and development can only achieve the highest quality after a careful, deliberative, collaborative process. As the head of digital strategy and delivery for the Project Management Institute, his work involves overseeing user experience design, customer analytics, and search.
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Top B2B Industry Events (Sept. 14 to Nov. 18, 2016)
Ever wonder if it's worth the effort to attend a business conference? Well, wonder no more. In an interesting CMSWire article this month, author Laurence Hart spelled out three great reasons to attend live events. You can read the whole article for all of the insight.
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Top B2B Industry Events (Sept. 7 to Oct. 31, 2016)
Where do you plan to be this Nov. 14 to 16? We hope you plan to spend it with all of us at CMSWire — at our second annual DX Summit Chicago.
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Vicki Sundstrom: Digital & Interactive Signs Guide You to Better CX
Vicki Sundstrom has spent much of her career addressing the formidable task of better experiences for airport passengers. It’s no easy undertaking: As novelist Anthony Price has observed, "the devil himself probably redesigned hell in the light of the information he had gained from observing airport layouts." But Sundstrom,
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Hilary Marsh: Your Content Strategy Supports Customer-Centric Culture
Remember the idiom about not being able to see the forest for the trees? In many ways, it crystalizes the message Hilary Marsh will share with attendees at CMSWire's DX Summit this November.
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Top B2B Industry Events (Aug. 31 to Oct. 31, 2016)
From conferences and seminars to tweet jams and webinars, there are industry events for everyone, in every business vertical. What would you like to attend in the coming weeks? Our planner gives you the heads-up on key conferences and events.
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Do You Have the Best Digital Customer Experience Idea of 2017?
What are you doing in your business to bring about measurable positive change? How are you incorporating digital technologies to solve problems, reduce customer complaints and make life or work or both simpler, easier, more convenient and potentially even more profitable for one or more groups of stakeholders? If you
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Cynthia Holcomb: Embrace the Neuroscience of Preference for Better DX
Cynthia Holcomb is determined to rethink everything we know about sales conversions. The traditional methods of conducting user surveys, analyzing market research and relying on tried-and-true retail methods won’t move the needle enough, she contends. Holcomb feels this area is overdue for a major rethink, which she offers up with
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Top B2B Industry Events (Aug. 25 to Oct. 31, 2016)
What industry events would you like to attend in the coming weeks? Our planner gives you the heads-up on key conferences and events. If we've missed a conference of interest — anything related to digital experience, customer experience, information management, enterprise collaboration or the like — add the event to our list. For long-term planning,
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