Articles
People get billions of emails each day. Learn how email automation can help you stand out from the crowd and make campaigns a breeze.
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Optimizely, a digital experience platform provider, will move its experimentation solutions to Google Cloud as part of a multi-year, strategic partnership.
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What should marketers be doing from a customer experience perspective as they make the move to the metaverse?
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Web3 puts control of data back in the hands of users. But what does that mean for marketers, consumers and the future of the customer experience?
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IAB Europe has indicated that it would take the Belgian Market Court to appeal the Belgian Data Protection Authority's (APD) administrative judgement.
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Successful marketers have defined content strategies that span across multiple channels. Follow this step-by-step guide to create your own content strategy.
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AI in CCaaS offers many benefits, from cost savings to improved customer satisfaction. How will this tech reshape the future of contact center operations?
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In today's world, AI has become almost inescapable. While the tech offers up many conveniences, it also puts forward new ethical challenges. Learn more.
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Our new metrics must be much more holistic. They need to measure the impact of our decisions on the Earth’s ecosystems over time.
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Adobe Journey Optimizer now includes additional mobile features to help organizations offer contextually relevant experiences to their consumers.
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How can you win in content marketing with no budget, some budget and a healthy budget? It requires different tactics for each.
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Today's conversational AI-powered applications are more humanoid than ever. How do they work, and how will they impact the digital landscape as we know it?
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Despite the narrative, TikTok hasn’t crushed Reels just yet. Find out exactly how Instagram is fighting back.
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Shopware raises $100 million in growth capital, AppDirect acquires Canadian cloud technology provider ITCloud.ca and more digital marketing and CX news.
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