Articles
Tag: dxm (page 9)
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9 Takeaways from SAP's Sapphire Now
The SAP Sapphire Now customer conference took place in Orlando this month. Here are the key takeaways.
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ICYMI: Embrace Design Thinking for CX, An Intro to Blockchain
The top articles, events and resources from CMSWire during the week of June 11-15, 2018.
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Gartner Names Digital Commerce Leaders, Hootsuite-Facebook Integration and Other News
A look back at the week in customer experience software news.
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The Freemium Model Only Goes So Far With Your MarTech Stack
Free tools will only get you so far in the marketing world. Eventually, you'll have to pay.
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The Rocky Path to Personalization
A look at some of the emerging trends in personalization.
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Why Now Is the Time for Live Video
Live video: An opportunity to be seen and heard.
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How Design Thinking Can Help Improve Your Organization's Customer Experience
We catch up with experts who discuss the principles of design thinking and how it can help improve customer experience outcomes.
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With Customer Experience, Time Is Money
Customers value time so much that they are willing to pay a premium for it.
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Today's Product Managers Know Who's the Boss: The Customer
The history and evolution of product management.
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8 Enterprise Voice of the Customer (VoC) Tools You Should Know About
Collecting voice of the customer data effectively is hard. Processing and acting upon even harder. These VOC tools can help simplify the process.
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5 Marketing Automation Trends in the Forefront of 2018
Marketers spend billions on marketing automation technology each year. We look ahead to see what the remainder of 2018 will hold for marketers.
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What Is Social Proof? And How You Can Use it to Boost Sales
What does social proof mean, how can you collect it, and how best to present it to boost conversions? After talking to industry experts, We've got your answers.
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4 Tips to Help International Websites Be More Profitable and Deliver Better User Experiences
Turn translated websites from cost-centers into a profit drivers.
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Model, Measure, Validate and Optimize Your Way to Customer Journey Success
Brands that deliver on their promise of a stellar customer journey reap rewards.
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