Articles
Tag: ibm (page 4)
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Who's the Center of the Digital CX Universe: You or Your Customer?
Gerry McGovern has a simple message for customer experience professionals out there: Stop thinking. It’s ruining your business. Despite having access to incredible data mining capabilities and customer targeting tools, most companies are still making customer-facing decisions based on presumptions and internal data.
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Microsoft, OpenText, IBM Lead Forrester’s ECM Wave in Evolving Market
Forrester named OpenText, Microsoft, IBM, OpenText Documentum, Alfresco, Box and M-Files leaders in its latest enterprise content management (ECM) wave for business content services. But don't let the familiar faces fool you: underneath the surface is a market undergoing big changes.
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Cognitive Computing Creates Better Customer Engagement, IBM Says
LAS VEGAS — IBM kept the spotlight on the power of cognitive computing and, more specifically on Watson at Amplify 2017, its conference for marketing, sales, ecommerce and merchandising. The three day conference at the MGM Grand here ends today.
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Can IBM Watson Find Its Mojo Through a Salesforce Einstein Partnership?
Not long after the closing bell rang on Wall Street yesterday, Salesforce CEO Mark Benioff and IBM Chairman, President and CEO Ginni Rometty announced a global strategic partnership between their companies to advance the adoption of artificial intelligence (AI) in the enterprise through an integration of Salesforce Einstein and IBM Watson.
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IBM Reportedly Ends Remote Working as Layoff Rumors Grow
IBM is reportedly retreating from its recent embrace of digital workplace strategies and remote workforce collaboration.
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Microsoft, IBM, Jive, Salesforce Lead Forrester's Enterprise Collaboration Wave
Business collaboration is nothing new. Geeks and computer enthusiasts were sharing and chatting on bulletin board systems in the early 1980s, via Internet Relay Chat (IRC) in the late 1980s, eRoom -type tools in the 1990s and with technologies like Microsoft Sharepoint, Jive Software and Socialcast (now part of VMware)
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IBM Watson Points the Way to Our Cognitive Business Future
What a difference a year makes. A year ago, almost 1,000 people attended the IBM World of Watson event in the New York City borough of Brooklyn.
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Gartner Rates 4 ECM Vendors Leaders, Drops 3 Others to Challengers
Enterprise content management (ECM) vendors who tried to win high marks from analysts at Gartner this year based on last year's scoring criteria might be a bit disappointed. Why? Because Gartner changed the rules this year. In fact, analysts Karen A.
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IBM Watson Digs Deeper Enterprise Roots With Slack Partnership, Other New Products
IBM Watson wants to make Slack smarter. Armonk, N.Y.-based IBM and San Francisco-based Slack today announced a partnership that combines Slack’s digital workplace with he cognitive computing capabilities of Watson.
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Gartner Boots OpenText, SDL & HP From its WCM Leaders Quadrant
Gartner trimmed OpenText, SDL and HP from the leader's quadrant in its latest industry report on web content management (WCM). Six other vendors — Sitecore, Adobe, Acquia, EPiServer, IBM and Oracle retained their spots on the leaderboard in the Stamford, Conn.
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IBM Weds Big Data and AI in Watson-Powered Project DataWorks
New York City — IBM might have finally gotten its data play right.
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So OpenText Buys Documentum: Making Sense of the Aftershocks
It seems like everyone is talking about consolidation in the enterprise content management (ECM) business, particularly into OpenText. Several recent events — OpenText's acquisition of Documentum and IBM’s ongoing flirtation with Box — have increased the confusion. OpenText's Feeding Frenzy My friend Laurence Hart outlined all of the ECM companies
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Box Reveals Relay Workflow Tool, First Fruit of IBM Partnership
Box gave a taste of what's to come with the announcement of its Box Relay workflow automation solution today. The announcement came as Box customers, partners and employees gather at Moscone West in San Francisco for the company's annual BoxWorks conference. Over the next three days, leaders including Box
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The Digital World of Work: 6 HR Leaders Share Their Visions and Fears
The era of digital HR is arriving fast, bringing together social, mobile, analytic and cloud technologies. Digital HR will bring with it new ways to improve employee productivity and the effectiveness of business processes but the power of HR tech transformation is only beginning to emerge.
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