Articles
Tag: knowledge management (page 4)
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Oracle Adds Knowledge Management to Service Cloud
This is the first time Oracle is natively offering InQuira's pure-play knowledge management technology.
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What Knowledge Management Needs Today
It's all about flexible tools, multiple sources of information and how that information is improved, according to speakers at KMWorld this week.
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Knowledge Management Grapples With Agility, Complexity
Agile, the trendy software development model, has created challenges for people looking to capture institutional knowledge, according to some knowledge management (KM) experts.
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Social Collaboration Mediated Knowledge Management
Last month we explored how social collaboration platforms could breathe new life into knowledge management, bringing practical knowledge management back into vogue. Now I'd like to back up my argument by mapping it to an existing model, in this case a popular KM model called SECI.
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Social, to Knowledge Management's Rescue?
Knowledge management — as most people think of it — never existed. So anyone proclaiming its "death" can't be right. How can something that never existed die? Let me explain. Knowledge Management Meets Enterprise 2.0 Last week I read an interesting article by Nick Inglis (@nickinglis), “Knowledge Management rises from the dead.”
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Social Collaboration Meets Knowledge Management
I spent part of May on the road, traveling to two very different events. At the start of the month I had the pleasure of once again attending the J. Boye Groups’ annual North American conference in Philadelphia.
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Your SharePoint Records Governance Plan & ISO 15489: Business Connectivity Services & Authenticity
The records and information management standard ISO 15489 groups authenticity with sister concepts reliability, usability and integrity.
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