Articles
Tag: messaging (page 3)
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Volkswagen and the Decline of Trust
The more we learn about the world, the more we learn not to trust organizations and brands. So Volkswagen created a clever software algorithm that could understand when a diesel engine was being tested and would falsify the data. And seemingly this is standard practice in the car industry.
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Glip Wants You to Hear What It's Saying About Collaboration
Glip has wasted no time making news in 2015. It's also wasted little time calling out competitors. The Boca Raton, Fla.-based vendor released version 2 of its enterprise collaboration software platform last month. Today, Joomla, an open source content management system powerhouse, signed on to use the Glip platform.
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This Seattle Startup Wants to Calm the Angry Customer
Seattle-based Spot Survey wants to make friends with those angry, demanding customers who tweet, post and rant on social media. Well, not exactly. It actually wants to engage with the companies these customers patronize — and help them respond fast and effective enough to avoid the social, reputation-damaging rants.
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Microsoft Boots Google and Facebook in Favor of Skype
Microsoft is pushing Google Chat and Facebook Chat out of Outlook.com. Not surprisingly, it is urging those that need a chat application in Outlook.com to look to its own option, Skype. In a statement emailed to Outlook.
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Do Enterprises Need a Secure Texting App?
Texting apps like WhatsApp, SnapChat and Viber are all the rage in the consumer space. But what about texting apps for the enterprise? With more companies embracing bring your own device (BYOD), it's logical to assume there's a need for a secure enterprise texting solution.
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One Happy Family: Marketing, Messaging Apps and the IoT
Marketing and creativity has typically gone hand-in-hand. But many of the marketing folks I know are also innovative — and strike me as far more Silicon Valley than Madison Avenue. There's no argument that marketing departments want to get their messages in front of as many people as possible.
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IT Pros Warm Up to Open Source Collaboration Software
IT security professionals like the idea of open-source collaborating and messaging solutions. So where the heck are they? Respondents in a Ponemon Institute study released this week are generally positive about commercial open source applications, especially because of the assurance of continuity. However, despite those benefits, companies are slow to adopt, Ponemon found.
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Discussion Point: Will We Still Use Twitter in 10 Years?
Anybody remember Pointcast? Once the software app of the moment, it was quickly tossed into the rubbish bin of technology history. That brings us to Twitter, one of the apps du jour. It's amazing how swiftly it has penetrated into the public consciousness.
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Will OTT Messaging Apps Bring a Marketer's Gold Rush?
OTT (Over The Top) mobile messaging apps have recently garnered significant attention thanks to Facebook's acquisition of WhatsApp for $19B back in February.
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What's In WhatsApp? Customer Devotion
Once you dig into the astonishing numbers for WhatsApp, you can kind of see why Facebook paid $19 billion for the company. Kind of.
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Social Media Briefs: Backlash over Twitter's Blocking Policy, Instagram Goes Direct
What a difference a day makes. In just 24 hours, two new features on two social media platforms have created quite the kerfuffle.
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Social Media Briefs: YouTube Outage, Twitter Pulls a Plug, the Secret Lives of Pins
This week: More social media outages, LinkedIn revealed Showcase Pages and new insight into the value and lifespan of a Pinterest pin.
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How to Handle Negative Brand Perceptions on Social Media
In the age of constant social media commentary, all brands are subject to the influence and change of public opinion. When a brand begins to experience negative perceptions -- especially with the instant impact of social media -- it is easy for panic to set in quickly.
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Fleep Looks to Take on Skype with Hybrid Email Chat Tool
There’s a new communication service in town that is designed to make email and instant messaging more interconnected. Introducing Fleep Since the world has become a more digitally connected it has changed the way people communicate.
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