Articles
Tag: sam marshall (page 2)
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5 Great Things About Hierarchies
Hierarchies get a bad rap. But it turns out they come in handy sometimes.
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Diagnosing Enterprise Search Failures
How to diagnose and improve search without changing the search engine.
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6 Success Factors for Workplace Chatbots
A look at six things you need to have in place for a workplace chatbot to succeed.
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Hub Sites Raise SharePoint's Intranet Potential
SharePoint hub sites are scheduled to be released any day now. Here's a look at how they may or may not replace third party intranet solutions.
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Ready-Made SharePoint Intranets in 2018
Three big trends characterize the ready made SharePoint intranet market in 2018: intranets scale, partnerships and consolidation and chatbots
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If Work Was So Great, We'd Do it for Free
The focus of a digital workplace strategy should be to improve the employee experience by eliminating "nonwork" -- trivial tasks such as booking meeting rooms.
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Adapt Your Digital Workplace to the Gig Economy
With the gig economy on the rise, businesses should learn how to use their digital workplace to make the most of this temporary workforce
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2017 Contributors of the Year: Sam Marshall
An interview with Sam Marshall, one of the top CMSWire contributors of 2017
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Microsoft Is Sending Collaboration Loopy
Microsoft released a guide on "where to start a conversation" in its collaboration tools. It's a start, but now the company needs a plan to better integrate the tools
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Workplace Chatbots: Too Little, Too Soon?
“The reaction to ELIZA showed me the enormously exaggerated attributions an audience is capable of making to a technology it does not understand” — MIT professor emiritus Joseph Weizenbaum on the first chatbot created in 1964 Workplace chatbots promise to lighten employees' repetitive tasks and tackle information overload, as Andrew Pope and
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5 Levers of Digital Workplace Governance
Picture a busy traffic intersection. In theory, if everyone is a skilled driver and considers others, there's no need for road markings, lights, signs or traffic police. But in practice you need all of these. Last month I argued governance is still necessary for a digital workplace, but
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Governance Still Matters in a Digital Workplace
“Without rules, ping-pong is just sophisticated wafting” — Thom Tuck Martyn Perks recently wrote, “Goodbye Governance, We Don't Need You Any More.” I’m grateful to Perks for challenging the need for governance in digital workplaces.
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The Laws of Internal Communications Supply and Demand
Imagine you run a small shop, filled with things you think people will buy: fresh vegetables, sustainably-sourced furniture, fair trade coffee. But none of it sells. People might even tell you they want those things, but they still don’t buy.
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Clear Knowledge Management Roadblocks with This Diagnostic Tool
The knowledge management (KM) concept has been kicking around for over 20 years now, to the point where I thought we were permanently lingering in a post-hype disillusionment phase. But lately I've seen it creeping back into business cases for collaboration tools and digital workplaces.
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