Tag: social collaboration (page 7)

Enterprise 2.0 Roll-up: Social Collaboration is Unstoppable

Chelsi Nakano | Apr 8, 2011

This week in the enterprise we discussed why social collaboration is an unstoppable force, as well as brought you news from the annual Sugar CRM conference in San Francisco. The Driving Force behind Social Collaboration You may not like the whole social collaboration trend, but that doesn't mean you shouldn't

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The Driving Force behind Social Collaboration

Oscar Berg | Apr 4, 2011

Even though technologies will come and go and organizations will continue to battle with adopting social collaboration for many years to come, it is a concept that is unstoppable. So why is it unstoppable and what’s the driving force behind it? I will try to answer that here. Illustration by Luc Galoppin First, let’s

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Internal Crowdsourcing with Interact Answers

J. Angelo Racoma | Mar 25, 2011

Crowdsourcing has become popular of late, with certain niches. For example, Joel Spolsky's Stack Exchange recently received US$ 12 million in VC funding for what is essentially a question-and-answer site among software engineers. The same concept will apply with organizations. Because organizations will always have questions -- and answers --

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Book Review: Enterprise Social Technology

Marisa Peacock | Mar 7, 2011

If you were going to write a book about social technology, would you write it in isolation or would you use the wisdom of the crowds? Scott Klososky chose to crowdsource the content of his recent book, Enterprise Social Technology: Helping Organizations Harness the Power of Social Media, Social Networking and Social Relevance. How to Make the Enterprise Social The book is not meant to be

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Service Cloud 3: A Look at Next-Generation CRM

Chelsi Nakano | Mar 7, 2011

These days, seemingly innocuous online comments can end up causing a lot of damage to brand reputation if left unattended. Enter Service Cloud 3 from Salesforce (news, site ), a tool that allows CRM cases to be automatically created out of status messages on Facebook, Twitter and other

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3 (+ 2) Players in Open Source Enterprise Collaboration

Jason Campbell | Mar 7, 2011

If your organization has people with the time, talent, and desire to work together but your budget is short a few zeroes, an open-source alternative may be what you need to fill the collaboration gaps in your enterprise. Our theme of Enterprise Collaboration continues with a review of contributions by

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